Thriving under New Ways of Working conditions: Reduced burnout, more
engagement?
Thriving under New Ways of Working conditions: Reduced burnout, more
engagement?
This study investigated the relationship between work conditions characterizing
‘New Ways of Working’ (NWW) and employees’ work-related
exhaustion and dedication. NWW was conceptualized as a bundle of three working
conditions which, in terms of the JobDemands-Resource Model, can be viewed as a
work-related resource: (1) having access to teleworking; (2) job autonomy; and
(3) output management. In order to test a set of hypotheses, we employed data on
2.784 employees collected through the Cohort Study Social Innovation at two
points in time (2008 and 2009). Based on cross-sectional and longitudinal
regression analyses, and in line with expectations, the study showed that the
NWW-conditions ‘access to teleworking’ and ‘more job
autonomy’ are associated with less emotional exhaustion and more
dedication among employees. Output management, viewed as part of the NWW-bundle,
was not directly associated with exhaustion and dedication, but enhanced the
effects of teleworking and job autonomy on dedication. On the basis of the
longitudinal interaction effects, it was shown that selecting a balanced
combination of HRM-practices can help to achieve positive work outcomes. In the
conclusion, directions for future research on NWW were outlined.
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