Based on extensive fieldwork, the present article illustrates how the logic of the news media is expanding from influential communication departments to the practices, routines and priorities of traditional career bureaucrats. To theorize the mediatization of a traditional bureaucratic rationale, the article proposes a typology for how rule-based public organizations adapt to and adopt the news media’s implicit ‘logic of appropriateness.’ We emphasize the importance of (1) the news rhythm and (2) news formats, but also (3) how and why being in the media is valued by civil servants, and (4) how this leads to a reallocation of resources and responsibilities within the organization. We find that career bureaucrats both anticipate and adopt a news logic in their daily work. The normative implications of these transformations are discussed in the final section of the article.
The advent of social media has spurred democratic optimism and been seen as something that help political public relations establish and maintain good relationships with key publics. Still, research has shown how, for instance, political candidates in the United States by large did not respond to messages on their Facebook walls. Another popular social media platform, Twitter, has often been deemed as an elite medium, thus reducing its democratic potential. The findings in this study show a different picture. Most of the politicians in the sample do use Twitter and its @message functionality. Furthermore, the extent to which they communicate with ordinary citizens is larger than expected. Still, it is a clear tendency that the exchanges are found in user clusters with little overlap between them. The researched party leaders mostly approach other Twitter users in unique clusters. Thus, Twitter probably functions to maintain good relationships with, literarily, followers. As Norwegian party leaders use the @message functionality more frequently than before – especially to engage in communication with citizens – maybe we are seeing a shift in how political actors engage in online interactivity.
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