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In the last decade, the ease of online payment has opened up many new opportunities for e-commerce, lowering the geographical boundaries for retail. While e-commerce is still gaining popularity, it is also the playground of fraudsters who try to misuse the transparency of online purchases and the transfer of credit card records. This paper proposes APATE, a novel approach to detect fraudulent credit card transactions conducted in online stores. Our approach combines (1) intrinsic features derived from the characteristics of incoming transactions and the customer spending history using the fundamentals of RFM (Recency -Frequency -Monetary); and (2) network-based features by exploiting the network of credit card holders and merchants and deriving a time-dependent suspiciousness score for each network object. Our results show that both intrinsic and network-based features are two strongly intertwined sides of the same picture. The combination of these two types of features leads to the best performing models which reach AUC-scores higher than 0.98.

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Most fraud-detection systems (FDSs) monitor streams of credit card transactions by means of classifiers returning alerts for the riskiest payments. Fraud detection is notably a challenging problem because of concept drift (i.e. customers' habits evolve) and class unbalance (i.e. genuine transactions far outnumber frauds). Also, FDSs differ from conventional classification because, in a first phase, only a small set of supervised samples is provided by human investigators who have time to assess only a reduced number of alerts. Labels of the vast majority of transactions are made available only several days later, when customers have possibly reported unauthorized transactions. The delay in obtaining accurate labels and the interaction between alerts and supervised information have to be carefully taken into consideration when learning in a concept-drifting environment.In this paper we address a realistic fraud-detection setting and we show that investigator's feedbacks and delayed labels have to be handled separately. We design two FDSs on the basis of an ensemble and a sliding-window approach and we show that the winning strategy consists in training two separate classifiers (on feedbacks and delayed labels, respectively), and then aggregating the outcomes. Experiments on large dataset of real-world transactions show that the alert precision, which is the primary concern of investigators, can be substantially improved by the proposed approach.

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The expansion of the electronic commerce, together with an increasing confidence of customers in electronic payments, makes of fraud detection a critical factor. Detecting frauds in (nearly) real time setting demands the design and the implementation of scalable learning techniques able to ingest and analyse massive amounts of streaming data. Recent advances in analytics and the availability of open source solutions for Big Data storage and processing open new perspectives to the fraud detection field. In this paper we present a SCAlable Real-time Fraud Finder (SCARFF) which integrates Big Data tools (Kafka, Spark and Cassandra) with a machine learning approach which deals with imbalance, nonstationarity and feedback latency. Experimental results on a massive dataset of real credit card transactions show that this framework is scalable, efficient and accurate over a big stream of transactions.