The practical implementation of the concept of electronic government is one of the priorities of Russian state policy. The organization of effective interaction between authorities and citizens is an important element of this concept. In addition to providing public services, it should include the processing of electronic appeals (applications, complaints, suggestions, etc.). Research has shown that the speed and efficiency of appeal processing largely depend on the quality of determining the thematic rubric, i.e. solving the rubrication task. The analysis of citizens' appeals received by the e-mail and official websites of public authorities has revealed several specific features (small size, errors in the text, free presentation style, description of several problems) that do not allow the successful application of traditional approaches to their rubrication. To solve this problem, it has been proposed to use various methods of intellectual analysis of unstructured text data (in particular, fuzzy logical algorithms, fuzzy decision trees, fuzzy pyramidal networks, neuro-fuzzy classifi convolutional and recurrent neural networks). The article describes the conditions of the applicability of six intellectual classifiers proposed for rubricating the electronic citizens’ appeals. They are based on such factors as the size of the document, the degree of intersection of thematic rubrics, the dynamics of their thesauruses, and the amount of accumulated statistical information. For a situation where a specific model cannot make an unambiguous choice of a thematic rubric, it is proposed to use the classifier voting method, which can significantly reduce the probability of rubrication errors based on the weighted aggregation of solutions obtained by several models selected using fuzzy inference.
The problem of rational energy resource use is especially acute for energy- intensive industries, which include high-temperature processing of mining chemical raw materials (for example, the production of phosphorite pellets from apatite-nepheline ore waste by drying and roasting). In this regard, the temperature modes of roasting conveyor machine should ensure not only the completion of the ongoing chemical-technological processes and the required product quality, but also energy and resource saving. Thus, there is an urgent scientific and practical task of optimizing charge heating modes based on the results of modeling heat and mass transfer processes occurring in various zones of the roasting conveyor machine. The impossibility of carrying out expensive full-scale experiments leads to the need to use computer simulation methods. Nonlinearity, large dimension of the search space, high computational complexity make it difficult to use traditional deterministic search methods. Under these conditions, the stochastic methods that deliberately introduce an element of randomness into the search algorithm show good results. Today, population algorithms based on modeling the collective behavior of living organisms and characterized by the ability to simultaneously process several options have become widespread. To solve the optimization problem, it is proposed to use a modified Cuckoo search algorithm (by introducing fuzzy elements), which provides a comprehensive account of a huge number of parameters set for each vacuum chamber of the roasting conveyor machine. The control of the chemical-energy-technological system for the processing of apatite-nepheline ores waste, taking into account the obtained data and based on the existing neural network model of the high-temperature process, will make it possible to minimize the amount of return and provide energy-saving conditions for the operation of roasting units.
The book gives current scientific positions of the system analysis methodology on the basis of various models and scales, both in deterministic conditions and under conditions of uncertainty and risks. Models of complex systems are considered. Classification of types of systems modeling is presented. The principles of constructing scales are considered: nominal type, order, intervals models of complex systems are formulated. Stages of construction of mathematical model of system are made. The main types of measurement, ratios, differences and absolute scale. Methods for processing characteristics measured in different scales. Life cycles and empirical laws of evolution, engineering and reengineering of developing management information systems, patterns of evolution of such systems, bifurcation phenomena and the importance of attractor development constraints are analyzed. The problems of management of innovative projects using fuzzy logic methods, fuzzy algorithms (Mamdani, Larsen, Sugeno and Tsukamoto), fuzzy growing pyramidal networks and elements of artificial intelligence are considered. Some methods for analyzing and assessing the sustainability of managing risky investment projects on the basis of the theory of the function of a complex variable, operational calculus, actor-network theory, imitation modeling, and the construction of a stability curve are presented. Empirical laws of evolutionary dynamics of information-control systems are considered. Some methods for modeling defect management processes in a developing information management system are presented, including mathematical modeling using the Kendall method. The stochastic network model of the evolution of the information-control system is analyzed. Interpretation and evaluation of the penetration of defects into the system is given. Management decisions and budgeting of the information management system are analyzed.
The oil industry is the leading sector of the Russian economy, that makes the largest contribution to the country’s budget, creates a huge number of jobs and fully meets the domestic needs for oil and its products. In Russia, transportation of crude oil from fields to consumers (primarily refineries) is carried out by 5 modes of transport. Pipeline transport has received the greatest distribution. It provides transportation for 83% of crude oil and 30% of oil products. The most important element of the pipeline system is tank parks, which are used to collect and store oil at the junctions of technological pipeline sections and transshipment to other modes of transport. They are especially dangerous industrial objects. Therefore, they are subject to extremely stringent design and construction requirements. The most important stage in the construction of a tank park is the site selection, which is carried out on the basis of economic criteria and engineering requirements. In order to reduce the number of options for its location, where the survey party will travel, it is proposed to conduct a preliminary selection of the most promising territories by solving the task of multi-criteria optimization. The presence of a huge number of criteria leads to the need to use heuristic methods, among which swarm optimization algorithms based on modeling the collective behavior of various living organisms are widely used. To solve this problem, it is proposed to use bacterial optimization algorithms that allow taking into account both favorable and negative factors. Fuzzy logic elements can be added to the classical algorithm (it is proposed to set the initial positions of bacteria using fuzzy-logical inference systems, where the available statistics and expert assessments will be input parameters). In general, the proposed approach can be used to select sites for the construction of various hazardous industrial facilities, for which a large number of parameters must be taken into account.
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