A number of organizations present in the market of goods and services that use artificial intelligence in the field of trade have been studied. The main areas of application of artificial intelligence in enterprises that operate on the basis of commerce are identified. The necessity of using differentiated elements of multifunctional computer systems in different areas of commerce is substantiated. It has been proven that the most effective and efficient in the field of trade are: chatbots, smart terminals (POS), internal client programs, compliance control and "smart" contracts.
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