The buying process has changed, and marketers need to look for new ways to attract customers. Instead of reaching potential customers through mass advertising and e-mail newsletters, marketers should now focus on learning how to build and maintain ongoing customer relationships According to statistics, 96% of new visitors to the site are not yet ready to make a purchase, although they are all potential customers. This figure shows how important lead generation is. Visitors to your site is just the beginning of the lead generation process. If the company does not have a clear strategy that will translate potential customers into buyers, it will constantly lose in the market and lose profits. It is necessary to analyze the main indicators of lead generation efficiency, return on investment, and conversion
ПОСТАНОВКА ПРОБЛЕМИ У ЗАГАЛЬНОМУ ВИГЛЯДІ Цифровізація торговельних відносин, їхній міжна родний характер сприяв виникненню якісно нового сег менту в сферіторговельно економічної діяльності, як УДК 339.13
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