In the current economic and social context, management of change should not be framed by managers on a passive perspective and only when there are clear signs of changes in organizational or market factors. The management of change must be framed in a perspective of continuous improvement, which justifies the development of capacities of economic and social vision associated with the sector in which they are positioned. The information society and the impact that new IT technology has on the functioning of economic organizations and the modus operandi of the market and the economy have been evident. The IT competitiveness potential of companies has attracted managers to the increasing inclusion of more technology in organizations, challenging them in managing the implicit changes.
The digital economy shows a great potential of growth, in the scope of the individuals and in transactions between companies. The internet is the great driving force behind this transition. Therefore, the impacts of change have on the economic environment of organizations can only be balanced when implementing good practices and control mechanisms, considering the critical factors for the success of implementation of change using methodologies versus technology versus resources. The control of digital change focuses on the constant need to adapt methodologies in the most varied application scenarios, and in its control in a structured way, namely a simple way to succinct this concept, so it is possible to affirm that the digital economy correlates directly with the constant need for change. Therefore, the objective is through a model proposal to support for the change management that allows managing the processes and associated impacts.
Change management research has been extensively discussed during the latest decades, and management of information systems constantly investigates the importance of IT as a competitive driving tool. With the appearance of this pandemic were triggered many and varied changes in organizations, like hospitals, and in their information system has to adapt to this new reality. In order to adapt to this reality, we can use tools and methodologies, such as ITIL, which can help us to control and trigger control devices in order to minimize the change management impacts in IT caused by the pandemic of COVID-19. One of the areas affected by change management was cybersecurity. The relationships between strategic management, competitive environment, and IT as competitive factors can be supported by a holistic framework for strategic control. Although there are critical factors that depend on related paradigms that cannot be ignored and must be controlled.
A question of central importance for researchers and practitioners is how information technology can help organizations to survive and thrive in turbulent and constantly changing business environments. The objective of this study is to identify the leading trends that have influenced the research and the prominent themes published using a scientific approach. Major themes discussed in this article include change management, digital transformation, digitalization, sustainability. Some areas of research have been extensively studied, while others are starting recently. In addition, trends are identified, and different future research themes are proposed.
This chapter consists of an introduction of the study of enhancing business communication and collaboration through data science applications in the current context. Organizations are highly complex and ever-changing environments that need to be supported by solid and reliable information. With rapid technological and scientific advances, it is imperative that organizations adopt a policy of using technological methods to ensure the prosperity and continuity of their business.
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