The main author acknowledges South East Johor Development Authority (KEJORA) for the scholarship that supports this research and Centre for Advancement in Rural Education Informatics (iCARE) UTM-KEJORA (Cost Centre 4B349) that provides the platform to conduct the community-based participatory research.
Traditional learning methods have significantly changed with the adaptation of modern technologies. Teachers and students have become more interested to build their knowledge when exploring learning materials using various devices and applications. ISO/IEC 25010:2011 and ISO 9241-11:2008 are referred to regarding five quality characteristics in designing educational applications. This paper reports the comparative study that investigates the quality characteristics in existing educational applications by applying the Kirkpatrick Model, which comprises four logical levels in the educational process. The investigation of the quality characteristics involved four types of online educational applications. The analysis shows that more than half (56.66%) of the compared characteristics were not found in the selected educational applications. Thus, the study concludes that the compared educational applications remain to have issues if software developers or software engineers do not consider the five quality characteristics, which include user interface aesthetics, appropriateness recognisability, understandability, effectiveness and satisfaction from the users’ perspectives.
Innovation and challenges are significant factors that lead to the improvement in technology involving various sectors, including the educational field. New methods and techniques have been introduced in teaching and learning among learners and educators. Modern technology generates an effective learning process that increases the students' interest and understanding of learning activities. Hence, software engineers need to develop high-quality educational applications that include the required elements such as learning materials and types of assessments. In addition, it should align with stipulated guidelines, timelines, budgets, and policies. Adaptation of a checklist approach in developing educational software can improve the quality of the software significantly. The checklist approach appears to be more effective for developers, especially novices with limited knowledge in relevant evidence-based principles. This study investigates the checklist approach for novice software developers in developing educational applications. A survey was employed to gather data from a group of respondents. This study used two types of sampling methods which were purposive sampling and Yamane formula. It shows that 89.19% of the respondents had understood and benefited from the provided checklist.
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