Objectives: Study indicates the importance of social support and employee personality dimension-self-esteem to counter withdrawal behaviours and help retain employees at the demanding time of mergers. Methods/Statistical analysis: Total 318 responses were collected from employees of Muslim Commercial Bank (MCB) undergoing a merger with NIB bank in Pakistan by using convenience sampling. Data was analyzed using a two-step method of PLS-SEM. Findings: The study found a positive relationship of perceived social support to self-esteem while negative relationship of self-esteem found with turnover intention. Furthermore, the relationship of perceived social support and turnover intention negatively mediated with indirect effect of self-esteem. Novelty: Study is unique in a sense that has incorporated employees' own belief-self-esteem as an important mediating mechanism to reduce employee withdrawals during organizational changes.
Purpose: Greater level of uncertainty and insecurity may pose greater threat to change implementation. In such situation, employee's self-esteem is a key for successful change implementation. Therefore, this study aims to test how personality trait self-esteem improves job satisfaction and help in employee retentionDesign / methodology: A cross sectional study design where data collected once from employees of MCB Bank undergoing a merger with NIB in Pakistan. A survey technique used to collect data applying convenience non-random sampling technique. A total of 350 responses were analyzed through structural equation modeling using Smart PLS.Findings: It was found that self-esteem positively associated to job satisfaction. Job satisfaction negatively related to turnover intention and mediated the link between self-esteem and turnover intention.Research limitations: Major limitation of this study is that it has collected data at single point of time, which may hamper predictive power of the findings. Self-esteem as a personality trait has gradual effects on employee behaviors, thus it would be better to tap these effects in a time lagged study. Practical implications: Leaders and policy makers of the banks need to understand that employee's personality traits affect employee attitudes and thus are relevant during times of organizational changes. Therefore, there is need to enhance employee confidence and self-esteem by creating a supportive work environment in order to retain quality employees in critical times like mergers.Originality / value: This study is unique in a sense it has incorporated that employee developing their confidence,, morale, acceptance and perception level, regarding change experience such as satisfaction with the job as an important mediating mechanism, which deal and overcome emotional response of an individual who prefer to leave the organization at the time of change.
Purpose: It is evident employee react negatively and have experienced psychosomatic effects like depression, anxiety, insecurity and fear as a reaction of merger and acquisition, which reflect negative effect on employee performance, high turnover intention or absenteeism as employee reaction to change. The present study intent to understand the impact valuable perceived social support in enhancing employee job satisfaction and to persuade them not to switch the organization specifically due to structural change i.e. M&A. Design / methodology: The study is cross sectional, data collected convenience non-random sampling technique from MCB Bank employee experiencing structural change (MCB-NIB) merger. Total of 350 responses using Smart PLS were analyzed. Findings: It was found that perceived social support positively associated to job satisfaction. Job satisfaction negatively related to turnover intention and mediated the link between perceived social support and turnover intention. Research limitations: This study finding carries certain limitations like the data acquired gathered from one region which may indicate unfairness. It is cross sectional study so causal links cannot be established future research particular to longitudinal studies. This study only involved employees of banking sector from one province of Pakistan, still issue of generalizability cannot be ruled out. Practical implications: The study possess a number of practical implications as an outcome of present study stresses that executive need to provide in order to implement change. As Merger practice modifies the current organizational culture, working environments, and operations, employee feel negative and show fear of downsizing or restructuring. Thus managers and policy makers need to establish mechanism where employee may get enough support. Originality / value: The present study is distinctive in a way it has covered that employee developing their confidence, morale, acceptance and perception level, regarding change experience such as satisfaction with the job as an important mediating mechanism, which deal and overcome emotional response of an individual who intent from company at the time of change.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.