Objective: To know the devices enabling the humanization of care in the everyday of the nursing staff during the delivery process. Method: It is a descriptive study, with a qualitative approach, developed in a public maternity of the city of Maceió/AL, Brazil. The research participants were 15 professionals of the nursing team. The data were collected by means of free observation and semi-structured interviews, and they were submitted to analysis of categorical content by theme, as proposed by Bardin. Results: The welcoming and bond established with the woman, as well as the guidelines provided, lead the parturient woman to a sense of security and positively contribute to the childbirth process. Furthermore, it should also be noted that job satisfaction is shown as an important element for the development of a humanized care. Conclusion: The nursing team plays an important role in the care to the woman in the delivery process, thereby implementing important mechanisms in the conduction of the comprehensiveness of the care.