This study determined factors influencing undergraduate hospitality students’ career intentions in the hospitality industry. A total of 360 hospitality students completed a survey that assessed career decision making, expected outcomes, and items focused on academic-related decisions and demographic background. Logistic regression analysis revealed that career intentions in hospitality were significantly associated with students’ gender, work experience, transfer status, and outcome expectations in the industry. Rewards most frequently reported by students focused on intrinsic outcomes of the industry (opportunities for career accomplishment and self-fulfillment). Implications are discussed for education and industry along with suggestions for future research.

PurposeThe purpose of this paper is to explore intrinsic and extrinsic factors impacting the job satisfaction of casino hotel chefs, and whether chefs' background characteristics are associated with their overall and specific facets of job satisfaction.Design/methodology/approachA total of 152 surveys were analyzed using a randomly selected sample of 25 major casinos in Las Vegas, Nevada. The sample selection represented chefs working in various types of foodservice operations within the hotel segments.FindingsOverall, the casino hotel chefs were satisfied with their jobs (M=3.9). Among intrinsic factors, the chefs were most satisfied with the “work itself” and least satisfied with “growth and recognition” they received. Among extrinsic factors, they were most satisfied with “supervision” and least satisfied with “company policy” pertaining to sick leave and paid vacation. Highest job satisfaction levels were found among chefs who worked in the fine dining kitchens and supervised between 21 and 30 employees.Practical implicationsResults reinforce the value of recognition at work and creation of specialized incentive programs. In order to be most effective, these programs should be tailored to chefs working in different kitchen types and with various levels of management and supervisory responsibilities.Originality/valueJob satisfaction of casino hotel chefs has been minimally studied, yet they have significant roles in successful hotel operations. This study is unique in directing attention to the “back of the house leaders” – hotel chefs, in a top tier gaming and tourism city.

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