Purpose The purpose of this paper is twofold: first, to develop a conceptual model using the push-pull-mooring (PPM) framework to understand the switching behavior of small- and medium-size enterprises (SMEs) of batik from adopting traditional marketing to e-commerce; and, second, to test whether the PPM variables prevent or lead to the switching behavior of SMEs of batik to adopt e-commerce. Design/methodology/approach This study uses a hypothesis which is drawn from related literature, quantifiable measures variables with a 1–5 Likert scale, hypothesis testing and draws the inference about a phenomenon of switching the behavior of SMEs from traditional marketing to e-commerce from the sample of 100 owners of batik SMEs, which are located in Yogyakarta, Solo and Pekalongan. The study used partial least square with the aid of the SmartPLS software program to test the hypothesis. Findings The result of hypothesis testing indicates that two factors significantly influence the switching behavior of batik SMEs from physical store retailing to e-commerce. The first factor is the desire of SMEs to support the information searching behavior of their customers, and the second factor is the perception that adopting e-commerce can provide value for the SMEs. However, this study fails to prove that the attractiveness of e-commerce can significantly pull the switching behavior of batik SMEs from physical store retailing to e-commerce. Moreover, related to mooring factors, the results show that the computer self-efficacy of the SME owners as a moderating effect is not supported. Research limitations/implications This study has several limitations. First, the samples were restricted to the SMEs of batik in three cities (Yogyakarta, Solo and Pekalongan). It is significant to conduct cross-sector, cross countries, cross-region or even cross-cultural investigations on this subject for better explanations of the results from a global perspective. Studies on cultural differences in switching behavior are supposed to accommodate to different individuals from the SME owner. Second, the study does not differentiate the sizes of enterprises; that is, no test was conducted for small-, medium- and large-size enterprises. The study only focuses on SMEs. Different empirical results may be obtained for different sizes because each enterprise size can have a different condition in e-commerce adoption. Second, this study pays more attention to the product categories of stamped batik and hand-drawn batik. Consumers can have dissimilar favorite channels to purchase other types of batik. Future research should also consider this issue. Practical implications Within all the opportunities available through e-commerce (support the information searching behavior, save the travel time and travel cost, better service quality to their customer, a lower price to their customer as well, and increase their sales), the SMEs need to enhance e-commerce activities and put it in their strategy for moving forward. On the other side, the government should have a strong interest in helping and supporting the SME through several activities. Social implications The research confirms that e-commerce adoption may benefit SMEs. It may encourage more SMEs to move from the traditional physical store retailing to e-commerce. Originality/value Although this study uses the conceptual model from the study of Chang et al. (2017), significant differences exist between the two studies. This study uses the PPM framework in the context of the seller migratory decision, whereas in most studies, the PPM framework is used in the context of the consumer migratory decision. Moreover, most studies about the adoption of e-commerce by owners of SMEs use the theory of reasoned action, theory of planned behavior, technology acceptance model, technology, organization and environment, and unified theory of acceptance and use of technology as the framework.

Pengendalian kualitas merupakan salah satu hal yang penting untuk mempertahankan reputasi perusahaan di mata konsumen. PT. Asaputex Jaya adalah perusahaan textil yang bergerak dalam bidang sarung tenun. Pada saat ini cacat produk yang terjadi pada perusahaan masih ada yang diluar dari ketentuan batas perusahaan yaitu diatas angka persentase yang telah ditetapkan oleh perusahaan yaitu sebesar 2%. Sehingga perusahaan segera melakukan perbaikan agar tidak terjadi waste yang merugikan perusahaan. Dengan adanya pengendalian kualitas secara baik dan benar, maka akan diperoleh produk yang dapat memenuhi keinginan konsumen. Salah satu tool yang digunakan untuk membantu pengendalian kualitas adalah menggunakan metode Failure Modes and Effects Analysis (FMEA). Penggunaan FMEA mampu mengidentifikasi resiko kegagalan yang terjadi selama proses produksi pada pembuatan sarung tenun. Tujuan penelitian ini adalah menganalisa moda kegagalan yang menyebabkan cacat produk dengan menggunakan metode FMEA, mendapatkan resiko kegagalan proses produksi terbesar dalam nilai RPN (Risk Priority Number), memberikan usulan perbaikan untuk produksi selanjutnya. Berdasarkan pengolahan dengan metode FMEA dapat mengidentifikasi moda kegagalan yang terjadi pada proses pembuatan sarung tenun. Moda kegagalan potensial pada proses pembuatan sarung tenun dengan alat tenun mesin (ATM) pada PT. Asaputex Jaya terdiri dari 14 jenis kegagalan. Kata Kunci : kualitas; alat tenun mesin; failure mode and effect analysis; risk priority number

Purpose This research primarily aims to find and analyse the interaction among success factors for improving the performance of Indonesia’s dairy milk supply chain. Further, this research aims to formulate the right policies for improving the performance of the chain based on the success factor that belongs to cause groups. Design/methodology/approach The paper analyses 10 success factors for improving the performance of the Indonesian dairy supply chain with the decision-making trial and evaluation laboratory (DEMATEL) method and analyses the Delphi method to formulate the right policies for improving performance. Findings There are four important influencing factors that directly impact the overall system, i.e. the number of dairy cattle import, national milk demand, the total number of dairy farmers and the number of dairy cattle ownership or herd size. Several alternative policies have been designed by several experts according to the influencing factors, i.e. the government assists in the procurement of imported cattle, provides financial assistance to farmers in the form of low-interest financing, improves the partnership system between farmers and dairy cooperatives, provides a reward system for the farmers and increases the level of formality of contract between the farmers and cooperatives. Research limitations/implications Interrelationships of each success factor and the most important influencing success factors could not be generally determined because it depends on the point of view of the experts. Future research can apply the success factors proposed by this research to the different dairy milk supply chain. Then, this research used only nine experts for formulating alternative policies. Future research may repeat this method using multiple experts to justify the validity of the research. Moreover, this research only explored 21 success factors of the increase in the performance of the Indonesian dairy supply chain. Future research should consider not only the supply side and number of dairy cattle but also several success factors from the causal relationship diagram in the broader dairy milk supply chain. Practical implications This research provides essential insights for policymakers, as they have to understand and evaluate the success factors before formulating several alternative policies. Social implications The research has revealed that the right alternative policies can be designed, as the causal factor has been known. Originality/value This research contributes to applying a combination of causal relationship diagram of System Dynamic and DEMATEL method as a qualitative and quantitative method in one integrated way through performance dairy supply chain analysis. As a result, this research draws a policy for the dairy supply chain referring to the success factor as a cause for the low performance of the Indonesian dairy supply chain.

Abstrak Manajemen proyek merupakan strategi yang perlu dilakukan dalam mencapai efisiensi dan efektifitas suatu perusahaan. Perkembangan pada era teknologi masa ini sejalan dengan berkembangnya perusahaan yang bergerak di bidang jasa teknologi, seperti Qiscus Pte Ltd. Perencanaan proyek tersebut dapat disusun menggunakan Work Breakdown Structure (WBS), Cirital Path Method (CPM) dan Program Evaluation and Review Technique (PERT). Manajemen proyek dapat pula digunakan untuk memperkirakan adanya percepatan proyek (crasing) pada Qiscus Pte Ltd. Dengan penyusunan suatu manajemen proyek yang baik, maka dapat dilakukan estimasi waktu dan biaya yang diperlukan dalam menjalankan proyek, sehingga dapat meminimasi kerugian biaya akibat kemungkinan keterlambaran proyek. Perencanaan manajemen proyek yang dilakukan untuk menjalankan proyek Hayyan, Qiscus Pte Ltd, menghasilkan estimasi percepatan pengerjaan proyek selama 6 hari, dengan penambahan biaya sebesar 2,8 juta.  Abstract Project management is a strategy that needs to be done in achieving the efficiency and effectiveness of a company. Technology development in this era is along with the development company engaged in technology services, such as Qiscus Pte Ltd. Planning the project can be compiled using a Work Breakdown Structure (WBS), Cirital Path Method (CPM) and Program Evaluation and Review Technique (PERT). Project management can also be used to estimate the acceleration of the project (crasing) on Qiscus Pte Ltd. The preparation of a good project management can estimate the time and cost required to run the project, so as to minimize losses due to the possibility of delays in project costs. Keywords : Project Management, WBS, CPM, PERT, Crasing

The e-commerce growth and development in Indonesia is very rapid as well as the internet grows, but it is not well-balanced with the number of online buying transaction which is still relatively low. Even the today's biggest B2C e-commerce people in Indonesia, Lazada, has continually decreased online purchasing. This research is aimed to describe factors affecting online buying decision-making in the ecommerce Lazada. The type of this research is confirmatory research. The variable used is following conceptual model i.e. Electronic Word of Mouth (EWOM), social identity, risk perception, trust, and purchase intention. The data were obtained through the questionnaire with Likert scale 1-5. There are 104 people researching sample who meets the criteria as Lazada consumer that, at least do a transaction in recent six months. Data analyzing were done using Structural Equation Modelling (SEM) method by Analysis of Moment Structures (AMOS) software. The results showed that the purchase intention has positively related to the purchase decision. Variable EWOM toward trust has positive relation, variable social identity and risk perception have no any significant relation to trust. Variable risk perception toward purchase intention has no significant relation, while the variable trust has significant positive relation to purchase intention.

Purpose First, the purpose of this paper is to develop some policies as an alternative scenario to increase the performance of the Indonesian dairy milk supply chain so it can fulfil the target of the government. Second, this study aims to find the best alternative scenario based on the performance resulted from the simulation. Design/methodology/approach The paper develops a system dynamics-based model by using six approaches, i.e. “population and consumption of dairy milk”, “national milk production”, “dairy cattle feed”, “dairy cattle population”, “profit gained by the dairy farmer”, and “government policy”. Findings There is no best scenario; however, the combined scenario can give the better condition to achieve the targets set by the government. Research limitations/implications The limitations of this study include: the relationship between the levels of welfare of farmers and the desire being a dairy farmer is not modelled; the quality of milk is only determined by the content of fat and protein in one litre of milk, and the level of milk consumption per capita increases naturally without any intervention or policy from the government. Practical implications This study provides essential insights into the context of implementing the policies in the Indonesian dairy supply chain. Social implications The research revealed that good policies scenario could be built after simulating and analysing the effect of each scenario on the performance of a dairy supply chain carefully. Originality/value This study does not test one policy in isolation. It simultaneously tests various combinations of policy that related to dairy cattle import, operational assistance for dairy cooperative and dairy farmer that may help maximise the performance of the Indonesian dairy milk supply chain.

Preference of influence of green purchase intention factor to environmentally friendly detergent product (lerak)

Purpose The purpose of this paper is as follows: first, this study aims to identify the impact of internal and external factors on the implementation of halal logistics (IHL). Second, this study aims to investigate the impact of internal factors on the IHL through competitive pressure (COP) as a moderating variable. Design/methodology/approach This study used primary data that were collected through offline questionnaires. The questionnaires were intended to identify the internal and external conditions of a company and the level of the IHL. The internal condition consists of five factors, namely corporate image and reputation (CRE), entrepreneurial intensity, social responsibility (SRE), expected business benefit and halal integrity (HIN). The external factors consist of demand or customer pressure (DCP), government support (GOV), market share expansion and COP. This study considered the factors belonged to internal and external companies on the basis of the conceptual model from Ab Talib et al. (2015), Zailaini et al. (2015) and Ab Talib and Chin (2018) as they have clearly distinguished the important factors for the implementation of the concept of halal into internal and external groups and most of those factors are frequently stated by the other researchers. Findings There were 148 questionnaires administrated, 84.5% of which were properly filled in, completed and returned. For internal factors, the result of the study confirms that CRE, SRE and HIN have a positive significant impact on the IHL. For external factors, the result of the study confirms that DCP, GOV and COP have a positive significant impact on the IHL. Then, the result of the study also confirms that COP can make the impact of good CRE on the IHL stronger. This condition did not happen for the other internal factors. Research limitations/implications First, it is debatable that internal and external factors and the IHL are only measured by the Likert scales. Future research may take the benefits of inducing qualitative approaches to better measure the condition of internal and external factors and the level of IHL practices through observation and probing. Second, this study was limited to the respondents from companies in Indonesia, which is a Muslim-dominant country and this study does not take into account the differences in the target market and the company’s owner, size of operation and financial capacity. Future research should test the conceptual model in a non-Muslim country and should include controlling for variables to generate a more conducive finding. Third, this study only uses the limited variable as the internal and external factors. Therefore, as many variables represent technological, organisational and environmental factors, they could be included in the future research framework. Practical implications This study practically contributes to the halal concept implementation body of knowledge by identifying the relationships between the internal and external factors and the IHL. Understanding this relationship will help the management of food, beverage and ingredient companies, as well as the government or policymakers in making better decisions and strategies to strengthen the IHL. Social implications The IHL may help the food, beverage and ingredient companies to be competitive and achieve organisational improvements. Originality/value This study is among the few studies that scrutinized the rationale behind the IHL by Indonesian companies. Although halal logistics plays a key role in protecting the halal status of any given product, this topic is still rarely explored, especially with the case study of Indonesian companies.