Whereas it is argued that, implementation of Business Intelligence (BI) systems in healthcare is costly, complex, resource incentive and has been remained as a challenge to undertake [2]. It is important to take into account that implementation of such a system in a knowledge-driven and complex domain like healthcare, not only needs technology infrastructure but also, requires a strategic plan, decision flow, individual interaction, and knowledge management [5]. This study aims to identify and present the most critical factors that should be considered in the BI project management-implementation phase. Besides, theoretical foundations support the finding and discussion.
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