The City of Palu Regional Revenue Agency is a government agency that performs regional income and technical income monitoring, evaluation and reporting tasks in the area of public services, so that adequate resources and skills are required through systematic procedures. This research aims to establish Apparatus Capital production in Palu City Area Revenue Department. The foundation of this thesis is qualitative analysis of descriptive form. At the same time , research reviews, findings, interviews and reports are used to gather the results. In this analysis , the data used are secondary and primary data. Selection of informants in this sample use 5 informants who are deemed capable of analyzing the issues and are aware of them. Data processing also involves data compilation, data condensation, interpretation of data and conclusion drawing. According to Armstrong, the definition used consists of four indicators: preparation, teaching, growth and schooling. The findings showed that, if calculated from the four metrics, the production of equipment at the Regional Office of the City of Palu was good, as can be seen from the dimension of learning and teaching undertaken by the apparatus. However, it still does not go well and has to be addressed from the perspective of development and education
The purpose of this study was conducted to determine the Effect of Service Quality on Customer Satisfaction at Makassar Jeans House in Palu City. The type of research used is quantitative research with a type of comparative causal research. The sample in this study amounted to 100 Makassar Jeans House customers in Palu City. This study uses a theory (Zeithaml, 1988) where there are 5 (five) indicators to measure service quality which includes Tangibles, Reliability, Responsiveness, Assurance, Empathy. The results of this study indicate that the influence of service quality on customer satisfaction has a strong relationship with a correlation coefficient of 0.766, the results of this study also indicate that service quality simultaneously affects customer satisfaction, based on the results of the determination coefficient of service quality affects customer satisfaction by 58.7%, while the remaining 41.3% is influenced by other variables outside of this study.
Menurut teori strategi nafkah, kemiskinan digambarkan sebagai pengaruh budaya yang terdapat dalam kebiasaan sehari-hari masyarakat tertentu dan atau tertanam dalam sistem nilai budaya yang menghambat produktivitas ekonomi (involusi). Hal semacam itu termasuk larangan dan atau pembatasan yang berlaku di kalangan komunitas nelayan Kabupaten Donggala di Sulawesi Tengah. Padahal kemiskinan struktural di Kabupaten Donggala justru dipengaruhi oleh banyak faktor. Yakni apa yang bisa dikenali sebagai berikut; kurangnya modal usaha, teknologi tradisional yang sederhana, wilayah penangkapan ikan yang terbatas, dan sistem pemasaran yang didominasi oleh tengkulak atau pedagang grosir. Di sisi lain, kemiskinan diperparah dengan perubahan musim atau perubahan iklim sehingga strategi mencari rejeki dilakukan dengan kegiatan di darat, misalnya dengan menjadi tukang atau buruh perkebunan. Bahkan pekerjaan informal melibatkan anggota keluarga termasuk perempuan dengan menjadi PRT dan atau pedagang kaki lima. Kesimpulan penelitian, kemiskinan terjadi akibat ketimpangan sosial ekonomi seperti disparitas sosial yang disertai penguatan budaya involusi perikanan pesisir.
The behavior of the bureaucratic apparatus in the placement of some echelon II, III, and IV positions of the State Civil Apparatus in Parigi Moutong District is still based on kinship relations and political services. This study aims to examine and analyze the behavior of bureaucratic apparatus and the implementation of employee placement in carrying out their main tasks and functions during one period of governance year 2013-2018. Qualitative descriptive research methods are used to describe the phenomena occurred in the field. Data collection is done through observation, interviews, and documentation analysis. The result shows that the bureaucratic apparatus behavior of employee placement in that period was (1) Care, does not fully followed. (2) Excellence, was not effective. (3) Transformative, does not achieved. (4) Professionals, still less professional. (5) Integrity, does not effectively implemented. (6) Vision of novelty does not achieved and (7) democratic governance agent does not maximize.
The Village Government is an institution that functions to organize village administration towards good governance. This study aims to analyze the implementation of the policy on the duties and functions of the village head in administering the administration of the Peana village, Pipikoro district, Sigi regency, Central Sulawesi Province, with reference to the aspects of communication, resources, disposition and bureaucratic structure. This qualitative research is carried out in Peana Village which is geographically isolated with limited infrastructure. Data were obtained from informants which are village officials and the community. Data are collected through observation to observe the behaviour naturally, original and spontaneous within a certain period of time to obtain careful, in-depth and detailed data. The data also obtained from documents originating from books, government regulations in the Peana Village Office as well as interview with the village secretary, village staffs and community members. The results showed that socialization about the content, purpose, direction and target group had not been implemented. Human resources, infrastructure and budget resources were inadequate. Village government disposition in responding to policies is not maximized. Bureaucratic structure in policy implementation, was not guided by standard operating procedure (SOP). The conclusion is that the task and function of the village head in the village administration is not optimally implemented, because the village head has not optimally responded regarding the administration of village administration. For this reason, the researcher recommends that the village head should be more active in responding to his duties and functions with the provided assistance by the academics, so that preparation and planning can be carried out effectively and efficiently.
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