The primary goal of this chapter is to analyze the issue of building and management of a brand based on the example of the nation brand of Poland. This chapter consists of two complementary parts: theoretical and empirical. The starting point for a theoretical discussion is to show the specificity of the nation brand in relation to the corporate brand. The above-mentioned issues are presented through the key theories and models based on the literature studies. The second part of this chapter is empirical and was based on the case study of building the brand for Poland. Poland, as one of the first countries in Central Europe, took on the challenge to build the nation brand. This program, although modified several times, has been carried out since the beginning of 1990s in the last century to the present day. The empirical part of this chapter focuses not only on describing the actions taken but also on showing their effects.

No abstract

The primary goal of this chapter is to analyze the issue of building and management of a brand based on the example of the nation brand of Poland. This chapter consists of two complementary parts: theoretical and empirical. The starting point for a theoretical discussion is to show the specificity of the nation brand in relation to the corporate brand. The above-mentioned issues are presented through the key theories and models based on the literature studies. The second part of this chapter is empirical and was based on the case study of building the brand for Poland. Poland, as one of the first countries in Central Europe, took on the challenge to build the nation brand. This program, although modified several times, has been carried out since the beginning of 1990s in the last century to the present day. The empirical part of this chapter focuses not only on describing the actions taken but also on showing their effects.

This article is about using BCs to manage brand equity in the service market. Theoretical considerations include the specificity of market services and the essence of BC formation. Various definitions of service are given. The service itself, however, is characterized by: immateriality, impermanence, inseparability of service and quality instability. The most popular model of service management by managers was shown. BC was presented from the modernism era through postmodernism up to the present. A set of variables influencing the emergence of the consumer group was shown. As a conclusion, the areas were shown in which a consumer group adhering to a given brand can be used to spread the brand image, increase loyalty, strengthen brand awareness, or better perceive its quality. BC is treated as a tool to manage the brand equity in the service market. The article recapitulation points to certain limitations. Its main imperfection is to present the problem only in theoretical terms, although the author sees the possibility of developing the problem based on research in the market of service goods.

No abstract