This paper presents the results of an efficiency study of Colombian public universities in 2012, conducted using the methodology of Data Envelopment Analysis (DEA) and the models CCR, BCC and SBM under output orientation. The main objective is to determine technical, pure technical, scale and mix efficiencies using data acquired from the Ministry of National Education. An analysis of the results shows the extent to which outputs of inefficient Higher Education Institutions (HEIs) could be improved and the possible cause of this inefficiency. The universities were also ranked using a Pareto efficient cross-efficiency model and a study was made of changes to overall productivity between 2011 and 2012. The results showed Tolima, Caldas and UNAD to be the best-performing universities, with Universidad del Pacífico as the worst performer.Malmquist index was applied to analyze the change in productivity from
Se presenta la adaptación de un instrumento, utilizado ampliamente en el mundo empresarial para el rediseño de puestos de trabajo, para ser usado en mejorar e incrementar la participación de los estudiantes en su proceso de aprendizaje. Se ha creado una adaptación del Diagnostico de Puestos de Trabajo, la versión castellana del modelo original conocido como Job Diagnostic Survey, JDS. Este consiste en siete escalas que miden las características del trabajo, más un indicador del perfil motivador del puesto y seis escalas de satisfacción con diversos aspectos del citado puesto. Este instrumento ha sido adaptado para ser usado como herramienta de diagnóstico de metodologías docentes en las aulas universitarias y se comprobó su validez y fiabilidad como instrumento de medida. Por último, se investigó la estructura del JDS mediante un análisis factorial, tanto exploratorio como confirmatorio, evaluando distintas hipótesis sobre la estructura del mismo.
Purpose: The aim of this study is to review and summarize the main satisfaction scales used in publications about human Resource Management and educational research, in order to adapt the satisfaction scales of the Job Diagnostic Survey (JDS) to higher education and validate it with a sample of university students and to assess the concept of satisfaction in two different ways: as a single-item measure, with a global indicator and as a multi-item measure, analyzed as a global model and composed by several scales.Design/methodology/approach: Confirmatory factor analysis with maximum likelihood, using structural equations model, was employed to assess the model fit in 152 business management undergraduates.Findings and originality/value: The satisfaction model measured as multi-item scale present an acceptable fit. Even though, some of the satisfaction scales did not present a satisfactory fit, they can be used and interpreted independently with carefulness. Nevertheless, the satisfaction single-item scale presents a better fit and has been validated as a simpler and less costly measure of satisfaction.-72-Journal of Industrial Engineering and Management -http://dx.doi.org/10. 3926/jiem.906 Originality/value: In the current process of change that is taking place in universities according to the plan developed by the European Space of higher Education, validated instruments as the satisfaction scale of JDS, adapted to teaching, may facilitate this process through the diagnosis, and follow-up of changes in satisfaction levels in university classrooms.
Martínez Gómez, M.; Carot Sierra, JM.; Jabaloyes Vivas, JM.; Zarzo Castelló, M. (2011). A multivariate method for analyzing and improving the use of student evaluation of teaching questionnaires: a case study. Quality and Quantity. 45(6):1415-1427. doi:10.1007/s11135-010-9345-5.Methodology of SET Questionnaire Analysis
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