Student dissatisfaction with assessment and feedback is a significant challenge for most UK Higher Education Institutions according to a key national survey. This paper explores the meaning, challenges and potential opportunities for enhancement in assessment and feedback within the authors' own institution as illustrative of approaches that can be taken elsewhere. Using a qualitative design, a review of assessment and feedback, which included an exploration of students' perceptions, was made in one College of the University. The findings highlighted variations in assessment and feedback practice across the College with dissatisfaction typically being due to misunderstanding or miscommunication between staff and students. Drawing on the review, we assert in this paper that students' dissatisfaction with assessment and feedback is not a 'tame' problem for which a straightforward solution exists. Instead, it is a 'wicked' problem that requires a complex approach with multiple interventions.

Local communities within oil producing countries in Africa often face formidable environmental challenges that generate conflicts and concerns around exploitation, environmental impact, and health risks. A key feature of these concerns has been the paucity of effective risk communication mechanisms and the impact this has on the public understanding of risk. Risk communication has been identified as a significant factor in explaining why the health consequences of environmental degradation remain unabated in oil producing communities. This paper evaluates health risk communication in the oil rich Niger Delta region of Nigeria. The study is based on 69 interviews conducted in the Niger Delta region. The paper argues that the health of the local population is being impaired by risk incidences relating to oil and gas exploration activities, the effects of which are amplified by inadequate communication of health risks to the public. The study argues for and suggests ways in which health risk communication processes can be improved in the Niger Delta. A multi-dimensional framework for public health risk communication is developed as a means of advancing understanding, practice, and policy.

Crisis management research traditionally focuses on the role of formal communication networks in the escalation and management of organisational crises. Here, we consider instead informal and unobservable networks. The paper explores how hidden informal exchanges can impact upon organisational decision-making and performance, particularly around inter-agency working, as knowledge distributed across organisations and shared between organisations is often shared through informal means and not captured effectively through the formal decision-making processes. Early warnings and weak signals about potential risks and crises are therefore often missed. We consider the implications of these dynamics in terms of crisis avoidance and crisis management.