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Poor information quality can have a significant negative effect on the success of an organization. This study investigated the relationship between information quality's dimensions, namely accuracy, completeness, timeliness and relevancy, on the satisfaction of customers towards E-banking services in Palestine's banking sector. It also studied the relationship between the intent to use E-banking services and customer satisfaction. The study implemented a quantitative method for data collection using a questionnaire survey. The results revealed that the accuracy, completeness, timeliness and relevancy of information had a positive effect on customer satisfaction towards E-banking services. Consequently, customer satisfaction affects the intention to utilize such services. The study also offered limitations, conclusions and recommendations for further studies in the future.

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Problem statement:The present study attempts to identify the construct that impacts the user's trust in e-Government initiative and its adoption in Palestinian public sector organizations. Approach: It utilized a quantitative approach using survey based questionnaire as its primary research methodology. Results: The related constructs were: Information quality, system quality and service quality, perceived ease of use, perceived usefulness, security and privacy. All these constructs were modified to suit the context of the study. This study outlines the details of each construct and its relevance toward the research issue. Conclusion/Recommendations: The outcome of the study represents series of approaches applied in a PhD research study which focuses on Palestine as its case study.

This study aims to examine social network sites acceptance in an e-Learning system and to propose a model encompassing determining factors that affect students' intentions to use social network sites in the e-Learning system. The proposed model was built based on the Technology Acceptance Model (TAM), perceived enjoyment, social influences, and perceived information security from the literature review. The quantitative method of data collection using a questionnaire survey is used in the current study. The data analysed using a structural equation modeling (SEM) approach through partial least square (PLS) software version 3. The results indicated that perceived ease of use, perceived usefulness, perceived enjoyment, social influences, and perceived information security has a significant and positive impact on student's acceptance of social network sites in an e-Learning system at Palestine Technical University-Kadoorie. Theoretical and practical implications discussed.

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