Managers (N = 112) from a large international consumer goods manufacturer participated in a field experiment in which they learned and applied the Simplex process of creative thinking to solve real management problems. The interrelationships among six attitudinal and behavioral skill variables learned during the training were measured to improve understanding of how these variables contribute to the process. Predicted relationships were tested and a best‐fit causal model was developed. Behavioral skill in generating quantity of options was the most important variable overall: it was directly associated with behavioral skill in both generating quality options and evaluating options. The key attitudinal skill and the second most important variable overall was the preference for avoiding premature evaluation of options (deferral of judgment). The other attitude measured, the preference for active divergence, played only an indirect role in the process.
We argue that current concepts of knowledge management and organizational learning are, by themselves, limited in their ability to improve organizational effectiveness. We show how these concepts may be usefully integrated with organizational creativity and innovation within a single framework that combines the apprehension of knowledge with the creative utilization of such knowledge. Field research and experience are described showing how this framework has been applied to achieve measurable improvements in effectiveness in a wide range of organizations.
Creativity, problem solving, and innovation are of increasing concern to organizations in these times of accelerating change. This article seeks to deepen readers' understanding of the specific attitudes and thinking processes associated with creative behavior in organizations. The authors report on two empirical studies that developed a reliable, valid measure of "preference for ideation," an important attitude identified in previous creative problem-solving training research. They also identify three additional, distinct ideation-related attitudes: the tendency to make premature critical evaluations of ideas, the valuing of new ideas, and the belief that creative thinking is bizarre. The article presents a speculative model that differentiates "ideation" and "deferral of judgment" attitudinally and cognitively, categorizing Osborn's brainstorming rules accordingly.
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