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Purpose The purpose of this paper is to study the overall framework in which the Urban Air Mobility (UAM) deployment is expected to be implemented. Another aim of the study is to give a better overview on the current regulations and standards including the impact of the regulations on the industry, operations and cities. Design/methodology/approach This paper performs a literature review on the regulatory framework, which provides a clear view of the current regulations and standards. The review includes the insight into the details of possible international rules for the future, considering operations in the specific and certified categories. The impact and trends of current and future regulations are also presented. Findings The analysis described in this paper shows a strong upward trend in UAM technical and operational developments as well as further potential for a successful incorporation in city mobility concepts. This paper indicates the importance of the representatives of guideline development organizations, industry, agencies and other important players involved in the standard development process. Practical implications This section describes synthesis on the required level of safety for UAM operations as well as description on the impact of the regulations from different perspectives, including industry and certification of urban aircraft, operations and air traffic management, cities and the governance of the urban airspace and well as technology. Originality/value Barriers such as legislation do not allow the common UAM to be deployed. This paper studies the overall framework in which the UAM deployment is expected to be implemented.

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This study explores attitudes towards urban air mobility (UAM) for e-commerce deliveries. UAM, which utilizes drones, has the potential to revolutionize transport services and logistics, leading to economic benefits and reductions in congestion and pollution. However, public acceptance is crucial for a successful implementation; thus, understanding the people’s perspective is key. Descriptive statistics were employed to evaluate survey results from three different European regions, followed by a cluster analysis to define potential user profiles. This study revealed slightly different perceptions towards UAM between the analyzed regions, but also a generally positive attitude. The most important expected identified benefits from UAM were a decrease in congestion and pollution in city centers. High-acceptance segments are gender-balanced and correspond mostly to active population and frequent online shoppers that perceive value in drone deliveries, especially related to an increased convenience and speed. They support public investment in UAM and are willing to pay more for these services and to have their home flown over. Opposite attitudes were expressed by low-acceptance segments, which are female-dominated and include mostly non-frequent online shoppers. The identified user profiles in this study can support the development of public policy and marketing strategies to increase acceptance and adoption.

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