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The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological effects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using an inductive qualitative approach, a synchronous online focus group was conducted with nine cruise ship employees who were stuck at sea during COVID-19 pandemic. The findings revealed that COVID-19 pandemic has managed to erase the feeling of joy from cruise ship employees who were stuck at sea while exposing weakness of cruise line companies such as poor human resource management leadership. Moreover, COVID-19 pandemic demonstrated that it is of paramount importance that cruise line companies create a comprehensive strategy in assisting their employees who are experiencing an anxiety disorder and depression. The managerial implications are outlined.

The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.

This article examines recent developments in the New Zealand ecotourism sector that highlight the limitations of definitions of ecotourism. It considers the contemporary development of commercial ecotourism operations in urban contexts in New Zealand. The phenomenon of urban ecotourism demonstrates various inherent contradictions relating to definitions of ecotourism. Selected definitions are considered in an attempt to review an extensive and voluminous, but important, literature. Three case studies are then presented to demonstrate the praiseworthy nature of ecotourism development initiatives in urban contexts. The authors conclude that notwithstanding the contradictions, urban ecotourism developments are more able than most to fulfil the lofty ambitions to which ecotourism operators are required to aspire.

Increasing popularity of marine parks as tourist attractions brought with it a number of concerns. Considerable attention has been paid to investigate issues, such as the ethics of keeping marine mammals in captivity, welfare of captive marine mammals, and the educational and conservational abilities of marine parks. Little research has been conducted to explore the public's awareness and opinions of these issues. Public awareness is an important tool to understand the quality of a marine park's products and services. This study was designed to investigate the public's awareness of welfare of captive marine mammals, educational and conservational purposes of marine parks, and to examine public awareness and opinions of Dunlap and Van Liere's New Environmental Paradigm. A total of 120 respondents from St. Catharines, Canada completed either a visitor or a nonvisitor questionnaire. Results indicated that most people were aware of the issues of welfare of captive marine mammals and educational opportunities offered by marine parks, but showed less awareness of the conservational issues. However, results also indicated that respondents were well aware of, and agree with, the concerns expressed in the New Environmental Paradigm.

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