The purpose of this study was to investigate the influence of intellectual capital of Turkish automotive supplier industry upon their innovation performance. This study showed that three types of intellectual capital-employee capital, structural capital, and customer capital-had a significantly positive relationship with innovation performance. Moreover, the results also indicated that the higher the growth rate of an industry, the stronger were the positive relationships between three types of intellectual capital and innovation performance. Besides, customer capital was the greatest among these three types of intellectual capital in Turkish automotive supplier industry, employee capital was the next, and structural capital was the least. This shows two points; first, Turkish automotive supplier industry emphasized the interactive "relations" with their suppliers, clients, and partners; second, it was imperative for Turkish manufacturing enterprises to develop their structural capital to increase their innovation performance.
This study is prepared on the purpose of examining the store's atmosphere effect to the store's image in sustainable management of store. Accordingly, a survey was prepared and was made among the customers of the clothing shops in a shopping mall, in Konya (Turkey). The research was applied to 363 customers in December, 2012. The information acquired through data gathering tool in the research are analyzed in SPSS software in a computer medium. For the distribution of subjects along demographic characteristics, frequency and percentage defining statistics are employed, while to determine the relationship between customers' evaluation on store image and store atmosphere and their demographic characteristics, t-test and variation analysis is employed, and to determine the relationship between a store's atmosphere and its image, multiple regression analysis was employed. The research showed that there are statistically significant effects of a store's atmosphere on all aspects of the store's image.
Gelişen teknolojiyle birlikte günümüzde yaygın olarak görülmeye başlanan robot sistemlerinin kullanımı çeşitli sektörlerde olduğu gibi turizm sektöründe de yeni ve hızlı bir uyum sağlamayı zorunlu hale getirmiştir. Endüstri 4.0 ve yapay zekâ teknolojisinde yaşanan gelişmeler turizm sektörü içerisinde oldukça önemli dönüşümlere yol açmıştır. Turizm işletmelerinde karşılaşılabilen çeşitli robotlar insanlara veya çalışan personele yardım, destek ve eğlence sağlayabilen böylelikle sektöre yeni bir boyut kazandıran teknolojik ürünlerdir. Çalışma kapsamında turizm endüstrisi içerisinde bulunan konaklama işletmelerinde, yiyecek-içecek işletmelerinde, havalimanlarında ve turist rehberliğinde robot teknolojisinin mevcut durumu incelenmiştir. Çalışma sonucunda robotik teknolojilerin turizm endüstrisi kapsamında çeşitli örneklerinin ve kullanım alanlarının olduğu görülmüştür.
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