Purpose: This empirical study aims to examine the causal models that predict disabled tourists' behavioral intentions to use peer-to-peer (p2p) accommodations. This study also explores the causal models through complex combinations of demographic factors, host attributes, and the levels of perceived charm, convenience, and other service features of the accommodations as a means of describing disabled tourists' behavioral outcomes.Design/methodology/approach: A questionnaire was administrated to measure the study variables. Using the convenience sampling technique, the questionnaires were distributed among disabled individuals with orthopedic disorders who reside in North Cyprus in May 2016.The five respondents were later interviewed about their needs and expectations from p2p accommodations. A set of preliminary tests (for both reliability and validity) were conducted, and descriptive statistics were used based on the scale items. Fuzzy set qualitative comparative analysis (fsQCA) was used to test the proposed research model, which revealed sufficient and consistent conditions leading to behavioral intentions of disabled tourists in their use of p2p accommodations. The predictive validity of the model was then tested. 1 Finally, the results of the fsQCA were evaluated based on the key tenets of complexity theory. Findings:The findings reveal under which conditions disabled tourists tend to use p2p accommodations. This empirical study has relied upon the use of causal models integrating combinations of demographic variables and host and accommodation place attributes (i.e., charm, convenience, and service features) which were put forth as sufficient predictive configurations of the behavioral outcomes of disabled tourists within the context of a sharing economy. Ultimately, this study find that p2p customers are not limited to travelers with low income levels. Research limitations/implications: The views of people with orthopedic problems in NorthCyprus were obtained for testing the configurational model, which means that the results do not necessarily represent a large range of customers' perspectives. Although this limitation was addressed through the application of a powerful compensatory analytical approach (fsQCA), it is advised that data from tourists with various types of disabilities in other countries be collected for future studies. Practical implications:The results of this study provide practical implications for hosts on how to combine accommodation place characteristics (e.g., charm, convenience, and service) with their own personal attributes (e.g., knowledge and eagerness) to bolster the disabled tourists' intentions to use p2p accommodations. It is hoped that the results of the fsQCA using the demographic variables presented here will guide businesses toward performing target marketing. This is useful for hosts who wish to attract more disabled tourists, a profitable segment of the market. Social implications:This study draws social attention to the disabled tourists as potential customers in the ...
The North Cyprus tourism industry has been sensitive to the political instability on the island, which has arisen from the political problems between the Turkish and Greek Cypriots. Economic integration with Turkey and federation with the Greek Cypriots are considered to be two alternative political solutions. This paper evaluates the possible impacts of these two political scenarios on the tourism industry of North Cyprus by using semi‐structured interviews with experts and senior managers. Findings suggest that although economic integration has already been implemented to an extent, it has not contributed to the development of the tourism industry of North Cyprus as hoped. A federal solution to the Cyprus problem is expected to have a more favourable impact on the tourism industry of North Cyprus. Thus, long‐term benefits of the North Cyprus tourism industry lie with a federal solution to the Cyprus problem.
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