This article shows how over the course of more than a century management consulting firms have managed to create an image of professionalism in order to both gain external legitimacy with their clients and control their own human resources. Adding to the extant literature on 'professionalism as a resource', it demonstrates in particular how during the development of the industry, the sources of this 'image professionalism' changed significantly, ranging from a close association with existing professions (engineering and accounting), to a mimicry of the legal profession, to a purely linguistic notion, akin to 'professional' sports. Hence, the 'professionalism' of management consulting was in many ways hollow from the start and hollowed out even further through its history. However, as the article also shows, there were opportunities for social closure with the creation of specific professional bodies in the industry -leaving open the question why these ultimately failed.
This article surveys the expansion of American management consulting companies to Western Europe in the twentieth century. It focuses on the way these consultancies built and sustained activities outside their home country. A number of elements facilitated expansion abroad, including the creation of new and distinctive “products,” or approaches to management, and the use of domestic multinational clients as “bridges” to foreign countries. But to be successful in the long run, American consulting companies needed to create relationships with clients in the host country. In this respect, social and, sometimes, political contacts with the local elite, usually established through a few well-connected individuals, proved a crucial advantage.
In the recent literature on knowledge-based occupations it is frequently noted that some groups, such as management consultants, have been far less successful than others in developing a system of professional regulation and organization. This is generally attributed to the functional characteristics of their knowledge base, which is too elusive, fuzzy and perishable to sustain traditional professionalization projects. It is also suggested that these groups have little interest in becoming professions and have relied instead on alternative occupational strategies. In this article, drawing on a range of secondary sources, the authors highlight certain limitations of this account and offer an alternative. Focusing on the historical development of professional associations in the context of management consulting in the UK, the authors illustrate the role played by the state and large firms in undermining efforts to professionalize. A key contribution of the article is to highlight the need for a more inclusive approach to understanding why new knowledge-based occupations have failed to professionalize, one that gives more weight to the historical context and the role played by other key actors in shaping change.
We agree with de Jong et al.'s argument that business historians should make their methods more explicit and welcome a more general debate about the most appropriate methods for business historical research. But rather than advocating one 'new business history', we argue that contemporary debates about methodology in business history need greater appreciation for the diversity of approaches that have developed in the last decade. And while the hypothesis-testing framework prevalent in the mainstream social sciences favoured by de Jong et al. should have its place among these methodologies, we identify a number of additional streams of research that can legitimately claim to have contributed novel methodological insights by broadening the range of interpretative and qualitative approaches to business history. Thus, we reject privileging a single method, whatever it may be, and argue instead in favour of recognizing the plurality of methods being developed and used by business historians-both within their own field and as a basis for interactions with others.
This paper contributes to the debate about new organizational forms in professional service firms (PSFs) by suggesting an alternative to extant accounts of how change takes place. To explain the displacement of community forms of organizing by more corporate forms, much of the literature has so far focused on intra‐archetype adaptation and evolutionary processes, looking mainly at established PSFs in law and accounting. Drawing on ideas from the sociology of professions and institutional theory, we suggest that, in more weakly regulated and open professional fields, change might also come from firms entering from the margins or the outside and bringing with them different models of organizing. We explore this possibility through a historical case study of the management consulting field in the UK over a 50 year period, based on a wide range of data sources. Our study shows that despite good intentions at the outset the main professional association was unable and – increasingly – unwilling to restrict entry. This resulted in growing fragmentation of the field through new entrants and, consequently, in greater diversity of organizational forms. Such findings draw attention not only to alternative pathways of change in PSFs, but also to the importance of distinguishing between professional organizational fields more generally.
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