This paper is a case study looking at the successful application of the six sigma DMAIC methodology and associated tools to the medicated sweet ? manufacturing process in a southern UK plant of an international food manufacturer. The application was successful, and total savings of £290,000 per annum is demonstrated for an investment of approximately £13,000. The paper also lists the factors that were observed to support the success of this pilot project and describes the factors that the organisation has found to be necessary to embed the good practices developed into the organisation. These are: crossfunctional and multi-level teams lead to faster progress; mentoring/guidance of the team by experienced practitioners; training linked closely to application; and linking the results of the team to organisational objectives and measures helps to embed the practice.
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