The emergency status caused by Coronavirus Diseases (Covid-19) has prompted the government to implement Social Distancing as a measure to reduce the number of spreads of the Covid-19 virus. Social distance is a person's efforts not to interact at close range or avoid crowds. The community is asked to work at home, study from home and worship at home; even tourist attractions are not allowed to operate, this situation is a challenge for tourism actors. The purpose of this study is to find out how the tourism strategy is during the New Normal period after the COVID-19 pandemic with restrictions on community activities. This study uses a qualitative approach. Data analysis was carried out with qualitative-interpretive. The results of research conducted at the prayer hill religious area show that government policies through the implementation of Government Regulation No. 1 of 2021 concerning Improving Discipline and Law Enforcement of Health Protocols in the Prevention and Control of Corona Virus Disease 2019 have been well implemented in terms of four indicators, namely: communication, resources, disposition and bureaucratic structure.
This study aims to analyze and explain the performance of civil servants' public services at the Tondano Selatan District Office, Minahasa Regency, based on indicators: (1) PNS professionalism in providing services correctly and correctly, (2) awareness or desire to help the community/customers and provide fast service, (3) attitudes/behaviors and respect for consumers, (4) approaching and trying to find out the wants and needs of consumers, (5) availability and condition of office facilities and infrastructure at the South Tondano District Office. This study used a qualitative method. Data sources are determined by purposive and snowball sampling, while data collection techniques include interviews, observations, and documents. The results of study revealed the service performance of civil servants at the South Tondano District Office was based on indicators are 1) PNS professionalism in providing services appropriately and correctly in terms of the capabilities possessed by civil servants being able to provide the best service, (2) Awareness or desire to help the community/customers and provide fast service in this case civil servants are demanded to have a high responsiveness to be able to be responsive in providing services to the community by referring to the SOP in the South Tondano District Office, (3) Attitudes/behaviors, and respect for consumers in this case civil servants in demand to uphold ethics and have a good personality and also be able to communicate well in providing services (4) Approach, and try to find out the wants and needs of consumers in this case civil servants are expected to be able to fulfill the service according to the wishes and needs of the community but still in accordance by the rules doesn't happen. (5) The availability and condition of office facilities and infrastructure in the South Tondano District are expected to be improved and equipped to support better services for public
The implementation of e-Government in public services using technology and information currently being implemented in the government sector is an electronic identity card. Implementing the electronic identity card policy is a program to implement the Single Identify Number. Every resident who meets the age requirements only has one identity called the Population Identification Number (NIK) until death. The purpose of this study is to focus on the description process related to the implementation of the Electronic Identity Card Policy at the Minahasa Regency Population and Civil Registration Office, namely How the Mechanism of the Electronic Identity Card Activity Program at the Minahasa Regency Population and Civil Registration Office. The research used is a qualitative descriptive research type. The data collection technique used is a combination of documentation studies. Interviews and observations. The data analysis technique uses an interactive model developed by Miles & Huberman; during the data collection process, three activities are carried out: data reduction, data presentation, and verification. The implementation of the electronic identity card encountered several problems related to service to the community. These problems can be seen in the mechanism for issuing electronic identity cards that do not run optimally as expected by the community. Communication and socialization that has not been appropriately implemented. The ability of employee resources in handling electronic identity cards is not optimal.
This study aims to describe, interpret and analyze the Performance of Village Apparatuses in the administration of the Land Register in South Minahasa Regency. The research method used is a qualitative method. The research site is located in South Minahasa Regency. The results found were the services provided by the South Minahasa District apparatus were seen to be unsatisfactory to the community in view of the lack of socialization, the realization of the main tasks and functions of each village apparatus and also the implementation of several regulations governing land registers.
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