Ethics of Public Services in the Department of Investment and One-Stop Integrated Services of Manado City

Kairupan, Sisca B.; Mantiri, Jeane; Mandagi, Marthinus; Sendouw, Recky H. E.

doi:10.2991/icss-19.2019.110

Cited by 4 publications

(4 citation statements)

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“…So that things above are not yet under the rules that have been issued by the government as described in Regulation Government Number 94 of 2021 concerning the Discipline of Civil Servants, it has been mentioned that civil servants must prioritize the interests of the state over than interests of the personal, someone, and or group [24]. Even in Minister of Empowerment Regulation State Apparatus and the Bureaucratic Reform Republic of Indonesia Number 8 of 2021 Regarding Civil Service Performance Management Systemexplain Behavior The work of civil servants is every Act behavior, attitude or actions taken by civil servants or no to do something that should be conducted under provision regulation legislation.…”

Section: Factors Causing Weakness Accountability Of Pns Performance A...mentioning

confidence: 99%

Performance Accountability of Civil Servants at the Community and Village Empowerment Service Regency East Bolaang Mongondow

Redjeb¹,

Mandagi²,

Mamonto³

2022

TSSJ

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The study aims to describe and analyze the Performance Accountability of Civil Servants at the Community and Village Empowerment Service Regency East Bolaang Mongondow and the Causes of Weakness in PNS Performance Accountability. The method used is qualitative method study. The results of research that researchers have obtained are namely: 1) Still available the leader who is also a civil servant has not known by specific function and form a must service given to the community; 2) some employees are still slow and less responsive in complete Duty work, and yet know and understand by particular procedure or SOP used in doing tupoksi; 3) Still available less staff responsive when accepting tasks assigned by leaders or service, even performance shown by employees still not yet entirely under the rules that the government has determined; 4) Coordination Among leaders and employees already walk with pleasing, but not acceptable there is an appreciation by Theory or materials provided to employees who have doing Duty with good; 5) Still available one until two leaders who show attitude ignorance to employees who have violated rules. Factors that cause weak Accountability of PNS Performance at the Community and Village Empowerment Service Regency East Bolaang Mongondow, namely: 1) Lack of knowledge of civil servants in the service about the rules, especially the latest rules related to the performance of civil servants; 2) Lack incentives provided for employees; 3) Still lacking understanding of employees related Duty principal and function; 4) Some employees in the office still anything yet discipline related time work; 5) some employees do not work on the completed task given, and more choose interest personal than rice interest organization.

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Section: Factors Causing Weakness Accountability Of Pns Performance A...mentioning

confidence: 99%

Performance Accountability of Civil Servants at the Community and Village Empowerment Service Regency East Bolaang Mongondow

Redjeb¹,

Mandagi²,

Mamonto³

2022

TSSJ

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“…The Regional Inspectorate has carried out this stage so that the rules that are raised deliver policies to the community, in this case the Minahasa community. [15].…”

Section: E Other Monitoring Activitiesmentioning

confidence: 99%

Implementation of Duties and Functions of the Minahasa Regency Regional Inspectorate

Runtunuwu

Mokat

Pangkey

2021

TSSJ

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The aims of this research are to; 1) describe and analyze the implementation of the Inspectorate's duties and functions in the implementation of internal control over performance and finances through audits, reviews, evaluations, monitoring/monitoring and other supervisory activities; 2) analyze and explain the determinant factors that determine the implementation of the functions and functions of the Inspectorate in the implementation of internal control over performance and finance through audits, reviews, evaluations, monitoring/monitoring and other supervisory activities. This study uses a qualitative research approach with qualitative descriptive methods. The findings found in this study are: The implementation of the Inspectorate function of Minahasa Regency in terms of the implementation of the supervisory function has not been optimal even though regulations related to policies have been made. This research takes place at the Regional Inspectorate of Minahasa Regency, the target is the Functional Officer of the Supervisory Administration of Government Affairs in the region (PPUPD).

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“…Public service is a function of the state apparatus in order to improve the welfare of society and as a factor for improving existing public services in Indonesia (Kairupan et al, 2019) [1]. Every human being basically needs service, it can be said that service cannot be separated from human life.…”

Section: Introductionmentioning

confidence: 99%

Quality of Public Services in The Population and Civil Registration Office of Minahasa Regency

Tumewu,

Bogar,

Mandagi

2023

TSSJ

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This research aims to analyze the quality of service in issuing family cards at the Population and Civil Registration Service of Minahasa Regency. This research used qualitative research methods, and 4 (four) informants were interviewed. The results of existing research show that the quality of service available for issuing family cards at the Population and Civil Registration Service of Minahasa Regency is still not optimal, because based on the results of research data, it was found that there are still delays in issuing family cards, which can take weeks or months. Then there are still various obstacles in processing the issuance of Family Cards, such as community power outages, internet or computer network problems. In fact, the public does not know and understand the conditions required for issuing a Family Card. In fact, there is still a lack of socialization regarding the requirements for issuing Family Cards to the community and existing human resources are still very lacking. Furthermore, there is still a shortage of Family Card forms at the Minahasa Regency Population and Civil Registration Service.

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Ethics of Public Services in the Department of Investment and One-Stop Integrated Services of Manado City

Cited by 4 publications

References 0 publications

Performance Accountability of Civil Servants at the Community and Village Empowerment Service Regency East Bolaang Mongondow

Performance Accountability of Civil Servants at the Community and Village Empowerment Service Regency East Bolaang Mongondow

Implementation of Duties and Functions of the Minahasa Regency Regional Inspectorate

Quality of Public Services in The Population and Civil Registration Office of Minahasa Regency

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