The publishers regret that the paper ''Market research for requirements analysis using linguistic tools'' in volume 9/1 contained an error in the names of the authors.These should have appeared as Luisa Mich, Mariangela Franch, Pier Luigi Novi Inverardi. The publishers apologise for this error.The online version of the original article can be found at http:// dx
This paper analyzes the investment in environmental management practices (EMPs) adopted by hotels within a community destination. The aim is twofold: (a) to understand whether hotels have changed their EMPs in the last ten years and, if so, how; (b) to analyze the link between hotels’ environmental commitment and propensity of collaboration among local stakeholders. The research, carried out in 2015, involved all the hotels (N = 1.514) of Trentino, a community destination in the Italian Alps, through a CAWI survey (redemption rate 88.9%). The data analysis followed two steps: (1) frequency analysis to identify the EMPs adopted by hotels and to compare the data with the survey conducted in 2005; (2) multiple correspondence analysis and hierarchical ascendant cluster analysis to identify hotel profiles with different levels of environmental commitment. The results revealed new and original aspects of the propensities of hotels to invest in EMPs and identified three different environmental hotel profiles: not eco-friendly, proactive, and reactive. Proactive and reactive hotels have a greater propensity to invest in EMPs and to collaborate with the Destination Management Organisation and with other hotels. The research contributes to the scientific debate on EMP adoption and the extent to which stakeholder power and pressure influence the environmental sustainability strategies of hotels.
Purpose -The purpose of this paper is to identify primary and secondary stakeholders for the development of community-type destinations and to analyse how the difference in power characterizes them with regards to how they value specific rules and how they estimate trust and control in the destinations. From this analysis it is possible to draw useful indicators for the definition of the destination governance.Design/methodology/approach -The paper takes the form of a literature review and field research. The literature review considers network approach and stakeholder approach in order to analyse the actors involved in the tourist offer (size of the network and characteristics of the nodes) and their influence reputation for identifying primary and secondary stakeholders within the destination. The field research is carried out in two community-type destinations in the Alps. In both destinations, tourism is the main economic activity, as it involves a multiplicity of public and private stakeholders; the two destinations do differ for some important factors, like the kind of DMOs and the path of tourism development.Findings -The research identifies and investigates primary and secondary stakeholders within community-type destinations and their opinions about the involvement of public and private actors for the development of the destinations and their judgements regarding trust and control.Research limitations/implications -Results are limited to two community-type destinations.Originality/value -The research adopts an innovative methodology to identify primary and secondary stakeholder of community-type destinations and highlights some indicators for the definition of the destination governance (e.g. level of community participations, role of private and public actors, influence of trust and control).
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