Objective: This article describes the validation process of SOIS-12 (the social identity organizational scale) of Escalona and García. The purpose has been to establish the construct and content validity of this scale developed to measure the social identity of employees within a service organization. The validation process has taken into account the criticisms made of currently available measurement instruments. Method: The study sample consisted of 361 employees, 224 male and 137 female. Results: Statistical analyses revealed strong Cronbach alphas and goodness of fit. Discussion: The findings of this study provide support for the content validity and construct validity of a Latin American instrument to measure social organizational identity.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.