2015
DOI: 10.17265/2159-5542/2015.01.008
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Social Identity in a Service Organization: A Scale’s Content and Construct Validity Social Identity Scale

Abstract: Objective: This article describes the validation process of SOIS-12 (the social identity organizational scale) of Escalona and García. The purpose has been to establish the construct and content validity of this scale developed to measure the social identity of employees within a service organization. The validation process has taken into account the criticisms made of currently available measurement instruments. Method: The study sample consisted of 361 employees, 224 male and 137 female. Results: Statistical… Show more

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Cited by 3 publications
(2 citation statements)
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“…All items were adapted to fit to the context of online education. Six items were used to measure using 6 items on social identity adapted from the work of de la Luz Escalona et al (2015) to fit to the study’s context. Table 3 summarize the variables and their respective sources.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…All items were adapted to fit to the context of online education. Six items were used to measure using 6 items on social identity adapted from the work of de la Luz Escalona et al (2015) to fit to the study’s context. Table 3 summarize the variables and their respective sources.…”
Section: Methodsmentioning
confidence: 99%
“…The two dimensions of price and quality contained in functional value are closely related to consumer engagement and consumer behavior ( Itani et al, 2019 ). Value can be directly or indirectly related to pro-environment behavior through identity ( de la Luz Escalona et al, 2015 ). The environmental self-identity mediates the link between consumer bio-spheric values and pro-environmental intentions and behavior ( Kautish and Sharma, 2018 ).…”
Section: Theoretical Approach: Consumer Value Theory and Social Ident...mentioning
confidence: 99%