María de la Luz Escalona, Cirilo H. García, Eduardo Leal, Luis F. Arias, Francisco A. Treviño
Objective: This article describes the validation process of SOIS-12 (the social identity organizational scale) of Escalona and García. The purpose has been to establish the construct and content validity of this scale developed to measure the social identity of employees within a service organization. The validation process has taken into account the criticisms made of currently available measurement instruments. Method: The study sample consisted of 361 employees, 224 male and 137 female. Results: Statistica…
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