Information Technology (IT), leveraged by the current economic and social context, has, increasingly, a fundamental role within institutions, whether public or private. Organizational success is, therefore, directly and strategically related to IT's ability to deliver value, managing risks and resources and ensuring the necessary performance. While IT management and governance provide structures and processes to establish Information Technology's strategic alignment with the business, the most important foundation is based on people's relationships and performance. For this reason, it is essential that actions are defined and executed that aim to ensure an effective management of human performance, both individual and of the IT teams. The present work sought to carry out a literature review of the main concepts related to human performance management from the perspective of information technology governance and management. The result of this study will be used as a theoretical basis for proposing a framework aimed at implementing, improving and maintaining the performance management of IT teams and their participants.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
334 Leonard St
Brooklyn, NY 11211
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.