A lack of political legitimacy undermines the ability of the European Union (EU) to resolve major crises and threatens the stability of the system as a whole. By integrating digital data into political processes, the EU seeks to base decision-making increasingly on sound empirical evidence. In particular, artificial intelligence (AI) systems have the potential to increase political legitimacy by identifying pressing societal issues, forecasting potential policy outcomes, and evaluating policy effectiveness. This paper investigates how citizens’ perceptions of EU input, throughput, and output legitimacy are influenced by three distinct decision-making arrangements: (a) independent human decision-making by EU politicians; (b) independent algorithmic decision-making (ADM) by AI-based systems; and (c) hybrid decision-making (HyDM) by EU politicians and AI-based systems together. The results of a preregistered online experiment (n = 572) suggest that existing EU decision-making arrangements are still perceived as the most participatory and accessible for citizens (input legitimacy). However, regarding the decision-making process itself (throughput legitimacy) and its policy outcomes (output legitimacy), no difference was observed between the status quo and HyDM. Respondents tend to perceive ADM systems as the sole decision-maker to be illegitimate. The paper discusses the implications of these findings for (a) EU legitimacy and (b) data-driven policy-making and outlines (c) avenues for future research.
In recent years Artificial Intelligence (AI) has gained much popularity, with the scientific community as well as with the public. Often, AI is ascribed many positive impacts for different social domains such as medicine and the economy. On the other side, there is also growing concern about its precarious impact on society and individuals, respectively. Several opinion polls frequently query the public fear of autonomous robots and artificial intelligence, a phenomenon coming also into scholarly focus. As potential threat perceptions arguably vary with regard to the reach and consequences of AI functionalities and the domain of application, research still lacks necessary precision of a respective measurement that allows for wide-spread research applicability. We propose a fine-grained scale to measure threat perceptions of AI that accounts for four functional classes of AI systems and is applicable to various domains of AI applications. Using a standardized questionnaire in a survey study (N = 891), we evaluate the scale over three distinct AI domains (medical treatment, job recruitment, and loan origination). The data support the dimensional structure of the proposed Threats of AI (TAI) scale as well as the internal consistency and factoral validity of the indicators. Implications of the results and the empirical application of the scale are discussed in detail. Recommendations for further empirical use of the TAI scale are provided.
Covering sport mega events is a pivotal strategy for public service broadcasting (PSB) to claim audience support and public legitimacy. However, these mega events are subject to considerable controversy due to their association with doping or corruption. This raises the question for the PSB of how to satisfy the audience of the Olympic Games: by looking closely or by looking away? Conducting two empirical studies, this article investigates how German public service broadcasters reported the sociopolitical problems related to the 2016 Olympic Summer Games and whether the coverage has met the expectations of the audience. The results of a content analysis suggest that a substantial amount of coverage was dedicated to the problematic aspects of the Games. A conjoint analysis shows that German public service broadcasters did not meet the expectations of different audience segments: Neither the core audience nor event-driven spectators and certainly not the outsiders of media sports were fully satisfied by the Olympic program menu of German PSB.
In combating the ongoing global health threat of the COVID-19 pandemic, decision-makers have to take actions based on a multitude of relevant health data with severe potential consequences for the affected patients. Because of their presumed advantages in handling and analyzing vast amounts of data, computer systems of algorithmic decision-making (ADM) are implemented and substitute humans in decision-making processes. In this study, we focus on a specific application of ADM in contrast to human decision-making (HDM), namely the allocation of COVID-19 vaccines to the public. In particular, we elaborate on the role of trust and social group preference on the legitimacy of vaccine allocation. We conducted a survey with a 2 × 2 randomized factorial design among n = 1602 German respondents, in which we utilized distinct decision-making agents (HDM vs. ADM) and prioritization of a specific social group (teachers vs. prisoners) as design factors. Our findings show that general trust in ADM systems and preference for vaccination of a specific social group influence the legitimacy of vaccine allocation. However, contrary to our expectations, trust in the agent making the decision did not moderate the link between social group preference and legitimacy. Moreover, the effect was also not moderated by the type of decision-maker (human vs. algorithm). We conclude that trustworthy ADM systems must not necessarily lead to the legitimacy of ADM systems.
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