This study explores how distributing the controls of a video game among multiple players affects the sociality and engagement experienced in game play. A video game was developed in which the distribution of game controls among the players could be varied, thereby affecting the abilities of the individual players to control the game. An experiment was set up in which eight groups of three players were asked to play the video game while the distribution of the game controls was increased in three steps. After each playing session, the players' experiences of sociality and engagement were assessed using questionnaires. The results showed that distributing game control among the players increased the level of experienced sociality and reduced the level of experienced control. The game in which the controls were partly distributed led to the highest levels of experienced engagement, because the game allowed social play while still giving the players a sense of autonomy. The implications for interaction design are discussed.
The extent to which game play is experienced as engaging is an important criterion for the playability of video games. This study investigates how video games can be designed towards increased levels of experienced engagement over time. For this purpose, two experiments were conducted in which a total of 35 participants repeatedly played a video game. Results indicate that experienced engagement is based on the extent to which the game provides rich experiences as well as by the extent to which the game provides a sense of control. In view of the influence of both game features and players' expertise on the levels of experienced richness and control, it is concluded that game features should be modified over time to maintain optimal levels of engagement.
Design is increasingly concerned with changing people's behaviours. A common characteristic to behavioural design approaches is their directionality: products provide clarity about or guidance towards the designer's intended behavioural outcome. In this paper we propose an alternative perspective that emphasizes ambiguity (i.e. affording multiple interpretations) and open-endedness (i.e. affording multiple courses of action). We build on two design cases in pediatric healthcare in which the aim was to stimulate young children's physical activity during hospitalization. Instead of commonly used exercise-based approaches, our focus was on physical activity in the form of spontaneous and unstructured play. We describe how interactions with ambiguous and open-ended playthings gave rise to intended behavioural outcomes. The findings are explained by drawing on Activity Theory, suggesting products can direct and leave things open on different levels of interaction. With our contribution we open up a new design space for behavioural design that reconciles designer's intentions with end user's appropriation.
A recent focus is on creating engaging user experiences with digital products and services such as voicemail. This study aims to design towards increased levels of engagement in voicemail browsing by using the 'Richness, Control and Engagement' (RC & E) framework. This framework explains the levels of engagement in terms of the levels of richness and control that are shaped by the features of a product and the user's expertise. A product was developed that utilized gestures and sound to access digital voicemail contents. An experiment was conducted in which 28 participants interacted with the product while varying (1) the number of features of the user interface, (2) the amount of voicemail content and (3) the type of task. Results showed that the levels of engagement could be predicted according to the levels of richness and control experienced when a task-term was added to the framework. Implications of the refined RC & E framework for interaction design practice are discussed.
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