PurposeThis paper presents findings from a study that explored why and how long-settled immigrants, their descendants and family members seek and use information about their country of origin and how they manage personal information about their cultural heritage legacy.Design/methodology/approach15 semi-structured interviews were conducted with participants from the Croatian community in New Zealand.FindingsThe main findings reveal two categories of information needs related to a home country: internally motivated and externally motivated. Information is accessed through a network of family and friends, cultural societies and embassies. These information sources are perceived as reliable and trustworthy, and able to offer an interpretation of information along with access to information. The findings highlight the value of personal collections as information sources and the impact of personal information management practices on preserving and sharing information about one's cultural heritage.Originality/valueThis article contributes to the discussion about information needs and practices of immigrant communities by offering arguments that focus on (1) long-settled immigrants, their descendants and family members, and (2) seeking information about home country culture and heritage, and (3) the role of personal collections and personal information management in maintaining personal cultural heritage. The results of this study may be of use to libraries, archives and museums in designing and offering their services to expatriates of their country and immigrants in their country, and to the wider information management sector developing services in personal information management.
Purpose -This paper aims to explore a theoretical and methodological approach to preservation management in libraries, relying on the basic presumption that preservation is a complex and comprehensive process that involves many different and seemingly diverse aspects whose efficiency lies in preservation management. Design/methodology approach -Using a case study of Croatia, the paper describes a methodology for exploring the general preservation management context and presents a preservation management model that comprises five key components. Findings -The paper offers insight into preservation management issues in a specific national context. Research limitations/implications -Although this paper focuses primarily on written heritage in libraries, it is applicable to other types of heritage and to other types of information institutions. Practical implications -The theoretical and methodological approach presented in this paper and described in the example of Croatia can be useful for exploring similar issues in other countries. It can be expanded to other types and forms of heritage and heritage institutions. Originality/value -The paper describes a model of organising preservation activities into an efficient and successful preservation system, and establishes a methodology for exploring diverse preservation issues on national and institutional levels.
This article presents findings from interviews with 18 writers and artists in New Zealand, whose lives and work have potential heritage value. The objective was to investigate the perceived value of participants’ personal collections, the relevant management practices and challenges, and their potential effects on preservation and (re)use. The findings provide a characterisation of the personal information management (PIM) practices of writers and artists, revealed challenges common to organising personal collections across time and devices as well as those caused or increased by the nature of writers’ and artists’ work, and produce insights into the impact of perceived collection value and PIM practices on future access, preservation and (re)use of such collections.
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