Researchers have been studying personal information management (PIM) for many years, but little exists by way of practical advice for how individuals should manage their own information. We employed the Delphi Method to engage PIM researchers with expertise in a variety of relevant areas in a five-round extended dialog about PIM practices. Participants identified key everyday choices of PIM, suggested alternatives, and identified pros and cons of each alternative. Our contributions include: 1) a set of 36 PIM practices, along with pros, cons, and recommendations for or against each practice, 2) directions of future research and development including "near-future" improvements in tool support and 3) a detailed description of how we applied the Delphi Method to study PIM and how it might be used more widely in HCI research as a complement to more established methods of inquiry.
Many large digital collections are currently organized by subject; although useful, these information organization structures are large and complex and thus difficult to browse. Current online tools and visualization prototypes show small, localized subsets and do not provide the ability to explore the predominant patterns of the overall subject structure. This study describes subject tree modifications that facilitate browsing for documents by capitalizing on the highly uneven distribution of real‐world collections. The approach is demonstrated on two large collections organized by the Library of Congress Subject Headings (LCSH) and Medical Subject Headings (MeSH). Results show that the LCSH subject tree can be reduced to 49% of its initial complexity while maintaining access to 83% of the collection, and the MeSH tree can be reduced to 45% of its initial complexity while maintaining access to 97% of the collection. A simple solution to negate the loss of access is discussed. The visual impact is demonstrated by using traditional outline views and a slider control allowing searchers to change the subject structure dynamically according to their needs. This study has implications for the development of information organization theory and human–information interaction techniques for subject trees.
Computer users spend time every day interacting with digital files and folders, including downloading, moving, naming, navigating to, searching for, sharing, and deleting them. Such file management has been the focus of many studies across various fields, but has not been explicitly acknowledged nor made the focus of dedicated review. In this article we present the first dedicated review of this topic and its research, synthesizing more than 230 publications from various research domains to establish what is known and what remains to be investigated, particularly by examining the common motivations, methods, and findings evinced by the previously furcate body of work. We find three typical research motivations in the literature reviewed: understanding how and why users store, organize, retrieve, and share files and folders, understanding factors that determine their behavior, and attempting to improve the user experience through novel interfaces and information services. Relevant conceptual frameworks and approaches to designing and testing systems are described, and open research challenges and the significance for other research areas are discussed. We conclude that file management is a ubiquitous, challenging, and relatively unsupported activity that invites and has received attention from several disciplines and has broad importance for topics across information science.
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