Social media has grown steadily during the last decade and it is now considered as a new opportunity to use for different purposes such as decision making. The primary objective of this paper is to review articles related to social media and decision making using manual and bibliometrics analysis methods, and to identify top themes in these articles. We have reviewed the papers published between 2008 and the first month of 2019 in Scopus where 1,159 articles were published in this period. These articles come from 733 sources and 3,459 authors. According to our survey, United States is the most productive country. Moreover, most collaborations occurred between two countries of United States and United Kingdom as well as between United States and China. The bibliometrics analysis examines global research in this field from the different point of views.

Social media has grown very quickly and has affected all dimensions of the world's community. The purpose of this article is to review valid articles on the relationship between social media and promotion using manual and bibliometrics analysis methods and identify top themes in these articles. We review the papers published between 2007 and the first month of 2019 in Scopus. 1,840 articles were published in the mentioned period. In this article, we review various charts including word dynamics, the contributions of different countries, country scientific production, corresponding author's country, the frequency distribution of sources, collaboration network and country collaboration map. The study indicates that Canada, Australia and France were the most productive countries in this area.