The application of service oriented architecture in business is to meet the best quality requirements to the customers and providers. Where, service evaluations are carried out based on the quality attributes of scalability, usability, security, performance. In past many evaluation systems have been proposed for business applications with different criteria. However, security metric to be considered this study proposes a new Analysis Estimator Service (AES) system to analyze and estimate the transaction data from the multiple scalable factors. For this purpose two types of estimations namely, Transaction Service (TS) and Quality Service (QS) Estimators are proposed to evaluate the transactions concerning Security and Quality. From this estimation analysis, it is observed that the transaction data achieves two beneficial advantages of secured data transmission and offered quality services to the customers. So in this proposed approach customers have the clear view to analyze and estimate the service data to-From the providers.
Service Level Agreement (SLA) is an agreement between the service provider and consumer to provide the verifiable quality of services. Using the valuable metrics in SLA, a service consumer could easily evaluate the service provider. Though there are different types of SLA models are available between the consumer and provider, the proposed approach describes the Fuzzy rule base SLA agreement generation among multiple service providers. A negotiation system is designed in this work to collect the different sets of provider services. With their desired quality metrics, a common Fuzzy based SLA report is generated and compared against the existing consumer requirements. From the analysis of the common agreement report, consumers can easily evaluate the best service with the desired Impact service, cost and Quality. The main advantage of this approach is that it reduces the time consumption of a consumer. Moreover, the best service provider can be selected among multiple providers with the desired QoS parameters. At the same time, the bilateral negotiation is enhanced with the approach of multilateral negotiation to improve the searching time of consumers.
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