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International audienceCurrent market dynamics require European SME's to focus on complex products manufacturing and to build non-hierarchical business networks, to assure competitiveness and sustainability. Such trend demands appropriate methods for network formation and management, including reference collaboration processes and supporting ICT tools. This paper presents a framework to support SME's in the creation and management of non-hierarchical networks designed and developed within the European RTD project Net-Challenge. This framework includes methodologies, processes and ICT decision support tools aiming at the efficient creation and management of these networks assuring quick response times and competitive and differentiated offerings

In order to stay competitive and avoid being smashed by large companies, SMEs need to establish and manage dynamic and non-hierarchical networks to respond to market opportunities, ensuring a quick response, unique products with competitive prices and high product quality. This paper proposes an innovative methodological approach and ICT platform to support non-hierarchical collaboration between SMEs for customised product design and manufacturing. The ICT services are based on mapping a methodology on an open source platform in order to apply low cost solutions to SMEs. Two case studies in the fashion industry have been analysed and used to test the proposed approach for network management.

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