The COVID-19 crisis exposed the vulnerability and poor resilience of the global supply chains. The objective of this research is to reflect on the possible impacts of the Coronavirus crisis in the global supply chains and provide some recommendations to overcome the present situation, offering suggestions for future research: (1) What are the contingency factors affecting Supply Chains in the complex COVID-19 operating environment? (2) How do these factors affect post-COVID-19 operating performance? After a contextualization of the COVID-19 pandemic crisis and its impacts, theoretical background on Supply Chains and Supply Chain Management are presented, and a summary of the main scenarios for the post-COVID-19 crisis are discussed. The propositions regarding the contingency factors and their impact on the Supply Chain operating performance in post-COVID-19 suggest that successful companies will focus on creating a new kind of operational performance and minimize risks. To that end, companies will aim to improve their operations’ resilience (ability to resist, hold on, and recover from shocks) and accelerate the end-to-end digital transformation. Consumers will have to adapt to the contact-free economy, less low-cost supply chains, and put additional emphasis on service levels. Governments will reinforce the focus in the health sector supply chain and increase spending in the health and social care sectors. Furthermore, the longer, the more concentrated, the less transparent, and the more price sensitivity is the supply chain, the more challenging the adaptation to the new pos pandemic realities. Suggestions for future research are also provided.

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Keywords:Hybrid process management Knowledge based engineering Collaborative engineering Product design and development Manufacturing planning a b s t r a c t Today, manufacturing is moving towards customer-driven and knowledge-based proactive production. Shorter product life cycles lead to increased complexity in areas such as product and process design, factory deployment and production operations. To handle this complexity, new knowledge-based methods and technologies are needed to model, simulate, optimize and monitor manufacturing systems. Product lifecycle management research tends to focus on situations that are responsive to formal analysis and modelling. However, in several domains such as knowledge intensive collaborative environments, it's not possible to model processes using formal notations. Knowledge based and collaborative process management involves a combination of structured and non-structured processes. Structured processes management can be reduced to a set of fully-defined rules leading to high efficiency but also low flexibility, whereas the management of non-structured processes is not prone to a full formalization. A combination of both structured and unstructured management approaches is required in order to achieve a successful trade-off between efficiency, flexibility and controllability. We call a process as semi-structured when it contains both structured and non-structured sub-processes leading to a flexible and efficient hybrid approach. Large enterprise information systems, impose structured and predictable workflows, while knowledge based collaborative processes are unpredictable to some extent, involving high amount of human-decision. Moreover, large enterprise information systems are not able to manage the daily ad hoc communication inherent to the knowledge-based process itself. This paper introduces a set of concepts, methods and tools of an innovative Hybrid Process Management approach validated by a real world business case in the automotive industry.

International audienceCurrent market dynamics require European SME's to focus on complex products manufacturing and to build non-hierarchical business networks, to assure competitiveness and sustainability. Such trend demands appropriate methods for network formation and management, including reference collaboration processes and supporting ICT tools. This paper presents a framework to support SME's in the creation and management of non-hierarchical networks designed and developed within the European RTD project Net-Challenge. This framework includes methodologies, processes and ICT decision support tools aiming at the efficient creation and management of these networks assuring quick response times and competitive and differentiated offerings

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The global industry is currently facing a growing increase in the competitiveness that forces companies to adopt and develop new strategies and methods of production. Therefore, one of the most relevant challenges in manufacturing engineering is innovatively integrating Product, Process and Factory dimensions and life cycles, in a holistic approach, from design to recycling/disposal and reuse. The challenge faced here is the synchronization and simultaneous generation of all three-domain models by integrating manufacturing engineering knowledge into the early stage of the modelling and planning processes. The next generation of factories has to be modular, scalable, flexible, open, agile and knowledgebased in order to be able to adapt, in real time, to the continuously changing market demands, technology options and regulations. Therefore, integration, flexibility and efficiency requirements and the ability to simulate the production life cycle of a factory play a crucial role in decreasing ramp-up and design times. Furthermore they play a crucial role in improving the performance in the evaluation and reconfiguration of new or existing facilities, in supporting management decisions and providing tools that can guarantee real-time performance monitoring. Therefore, it is necessary to research and implement the underlying models and ideas during the foundation stage of a new conceptual framework, which is designed to be implemented in the next generation of factories. This will be supported by suitable Information and Communication Technologies (ICT) and digital infrastructures and should lay down the foundations for future applications in this research area-the industrial paradigm of ''Factory as a Product''. In line with the context presented here, we propose the development of factory templates to address the design and operation practices throughout the entire life cycle of the factory. Different dimensions of the factory templates are presented in this paper; they cover the design and creation of the factory, its remodelling and even the disassembly and recycling stages. This entire study takes into account relevant factors such as costs, quality, time, flexibility, environmental and social issues and energy efficiency. Throughout the article, different kinds of models are presented, which describe and adjust the structure of the analysis, design and development of a factory integration project that helps provide a formal analysis of the system. Furthermore, templates integrating the factory's response to internal and external disturbances will also be developed.

New forms of collaboration emerged as response to transformations of the business environment and the rapid information and communication technologies developments. In this context, collaborative networks rise as a powerful mechanism to achieve strategic objectives in a time response, quality and cost effective manner. The aim of this paper is to present the most relevant challenges concerning collaborative networks paradigm analysis, and to advance a multi-perspective approach on collaborative networks (technological, semantic, social and business perspective), emphasizing the importance of the business view that allows collaborative networks to be regarded as combinations of inter-and intra-enterprise business processes. Balance Scorecard is seen as a powerful tool which can guarantee the strategic and business goal alignment within the network.