AimTo explore the views of an international sample of nursing and midwifery managers concerning attributes that they associate with compassionate management.MethodA cross-sectional online survey. Using a snowballing sampling method, 1217 responses were collected from nursing and midwifery managers in 17 countries. A total of complete 933 responses to a question related to which actions and behaviours indicated that a manager was exercising compassionate leadership were analysed for this paper. First, content analysis of the responses was conducted, and second, a relative distribution of the identified themes for the overall sample and for each participating country was calculated.ResultsSix main themes were identified describing the attributes of a compassionate leader: (1) Virtuous support, (2) Communication, (3) Personal virtues of the manager, (4) Participatory communication, (5) Growth/flourishing/ nurturing and (6) Team cohesion. The first three themes mentioned above collectively accounted for 63% of the responses, and can therefore be considered to be the most important characteristics of compassionate management behaviour.ConclusionThe key indicators of compassionate management in nursing and midwifery which were identified emphasise approachability, active and sensitive listening, sympathetic responses to staff members’ difficulties (especially concerning child and other caring responsibilities), active support of and advocacy for the staff team and active problem solving and conflict resolution. While there were differences between the countries’ views on compassionate healthcare management, some themes were widely represented among different countries’ responses, which suggest key indicators of compassionate management that apply across cultures.
Objective: To recognize compassionate practices and the obstacles to their use by nurse managers in Colombia. Method: This is a mixed cross-sectional, descriptive, exploratory, international study with an online survey administered in 17 countries. Data were extracted from Colombia with a sample of 69 nurse managers. Quantitative data were analyzed with descriptive statistics, and qualitative data were processed using the Nvivo software and thematic analysis. Results: 90 % women, mainly from a hospital setting (40 %). Compassionate practices in administrative nursing involve four categories: Listening; supporting and recognizing staff individuality; defining compassion practices, needs, and benefits; receiving compassion and complementary views of compassion and administration where the influence of cultural and organizational patterns become obstacles to compassion. Conclusion: For nursing, compassion demonstrates the intentional ability to recognize the singularity of someone else’s suffering, understand their needs, offer support, and find solutions based on an understanding of what being human means. These aspects require significant changes at the organizational and health legislation levels to mitigate the obstacles to compassion.
El mundo globalizado actual expresa importantes desafíos para el cuidado de enfermería, de manera que se reconozca y alivie el sufrimiento teniendo en cuenta la cultura del sujeto de cuidado. Objetivo: Describir los hallazgos de investigaciones sobre experiencias de enfermeras de hospitalización con respecto a la compasión y el cuidado a personas culturalmente diversas. Método. Revisión sistematizada. Las búsquedas fueron realizadas en: Web of Science, CINAHL, OVID Nursing, Evidence Based Medicine Reviews, Medline (PubMed), PsycARTICLES, Biblioteca Virtual en Salud, CUIDEN Plus, TripDatabase, Epistemonikos y el Descubridor de la Universidad Nacional de Colombia. Se ejecutaron 83 búsquedas con términos MeSH, DeCS y lenguaje natural, incluyendo artículos de investigación o revisión con abordajes cualitativos, publicados en español, inglés o portugués. Resultados: Se incluyeron 42 estudios, con predominio de diseños fenomenológicos, etnográficos y de teoría fundamentada. Estos reflejan el vínculo entre compasión y el cuidado a personas culturalmente diversas, desarrollado a través de tres temas y 14 subtemas. Conclusión. Las experiencias de enfermeras y pacientes son diversas, pero es visible la conexión entre compasión y competencia cultural en el cuidado de enfermería en el ámbito clínico. Esta sistematización muestra necesidades de formación y entrenamiento, refleja tensiones entre cultura personal, profesional e institucional.
Se exploraron puntos de vista y experiencias sobre compasión en la práctica de enfermeras colombianas y contrasta con los otros 14 países participantes del estudio internacional online. El estudio transversal exploratorio con survey internacional online con 10 preguntas (abiertas y cerradas), contó con 1323 enfermeras, 103 fueron de Colombia. Datos cuantitativos colombianos fueron analizados en Excel y los cualitativos en el programa Nvivo con análisis temático y consenso entre investigadores. La muestra colombiana contó con 83,5% docentes y eligieron la definición de compasión como la “conciencia profunda de sufrimiento de los otros y el deseo de aliviar ese sufrimiento” (84,3%). Piensan que la compasión puede ser enseñada (64,1%) pero no es impartida (45,1%) y es influenciada por la experiencia personal (38,2%) y los valores culturales (37,3%). Los relatos de Colombia revelan barreras sociopolíticos, organizacionales y educativos para la atención compasiva. Perciben compasión de sus pacientes (84,7%), escasa compasión entre colegas (14,3%) y casi nula compasión por parte de los gerentes (1%). Sin embargo, emerge la naturaleza consciente e intencional de la compasión y el esfuerzo de enfermería por desarrollarla en cinco componentes: particularizar, invertir tiempo, estar presente, ir más allá y la defensa/abogacia. Se hacen evidentes algunas variaciones culturales de la compasión y formas de promoverla en un ejercicio profesional cada vez más transcultural.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.