Compassionate Practices for Nurse Managers in Colombia

Abstract

Objective: To recognize compassionate practices and the obstacles to their use by nurse managers in Colombia. Method: This is a mixed cross-sectional, descriptive, exploratory, international study with an online survey administered in 17 countries. Data were extracted from Colombia with a sample of 69 nurse managers. Quantitative data were analyzed with descriptive statistics, and qualitative data were processed using the Nvivo software and thematic analysis. Results: 90 % women, mainly from a hospital setting (40 %). Compassionate practices in administrative nursing involve four categories: Listening; supporting and recognizing staff individuality; defining compassion practices, needs, and benefits; receiving compassion and complementary views of compassion and administration where the influence of cultural and organizational patterns become obstacles to compassion. Conclusion: For nursing, compassion demonstrates the intentional ability to recognize the singularity of someone else’s suffering, understand their needs, offer support, and find solutions based on an understanding of what being human means. These aspects require significant changes at the organizational and health legislation levels to mitigate the obstacles to compassion.

Health-care leaders’ and professionals’ experiences and perceptions of compassionate leadership: A mixed-methods systematic review

“…Showing empathy (Hewison et al , 2019; Papadopoulos et al , 2022; Salminen-Tuomaala and Seppälä, 2022a; Salminen-Tuomaala and Seppälä, 2022b; Sansó et al , 2022) and having emotional intelligence (Ali and Terry, 2017; Hewison et al , 2018; Hewison et al , 2019; O'Toole et al , 2021; Papadopoulos et al , 2022; Sansó et al , 2022) are crucial factors in compassionate leadership. It was also expected that leaders would be compassionate towards professionals (Ali and Terry, 2017; López-Díaz et al , 2022; O'Toole et al , 2021; Salminen-Tuomaala and Seppälä, 2022a; Salminen-Tuomaala and Seppälä, 2022b; Sansó et al , 2022). Perceptions of not receiving empathy or being allowed to show negative feelings were also mentioned (Salminen-Tuomaala and Seppälä, 2022a).…”

“…The quantitative data was converted into qualitative data following the JBI convergent integrated approach for MMSR by extracting the quantitative data and translating it into textual data based on the research questions by repeated detailed examination (Lizarondo et al , 2020). Data was collected from two of the quantitative studies (Salminen-Tuomaala and Seppälä, 2022a; Sansó et al , 2022), and three quantitative studies (López-Díaz et al , 2022; Papadopoulos et al , 2021; Papadopoulos et al , 2022) had already reported their findings in a qualitative form. The qualitative data were then pooled with the data from the qualitative studies, allowing quantitative and qualitative data to be combined (Stern et al , 2021) (Supplementary Table 6).…”

“…The quantitative data was converted into qualitative data following the JBI convergent integrated approach for MMSR by extracting the quantitative data and translating it into textual data based on the research questions by repeated detailed examination ( Lizarondo et al , 2020 ). Data was collected from two of the quantitative studies ( Salminen-Tuomaala and Seppälä, 2022a ; Sansó et al , 2022 ), and three quantitative studies ( López-Díaz et al. , 2022 ; Papadopoulos et al.…”

“…Díaz et al, 2022;Papadopoulos et al, 2021;Papadopoulos et al, 2022;Salminen- Tuomaala and Seppälä, 2022b;Sans o et al, 2022) and that listening was mutual (Salminen-Tuomaala and Seppälä, 2022b). Professionals who had a feeling of being heard perceived that the leader was a sensitive and active listener(Papadopoulos et al, 2021;Papadopoulos et al, 2022) who knew how to listen(L opez-Díaz et al, 2022) and took professionals' concerns seriously…”

Conectarnos con la compasión para preservar el cuidado humanizado

“…Dicha relación se enmarca en la responsabilidad ética ineludible que tiene el yo con la condición vulnerable que se revela del otro, que requiere ser cuidado (20). Precisamente, es en el escenario del quehacer enfermero que encuentra asidero el ejercicio compasivo, por lo que existe la necesidad real de vincular el cuidado compasivo con la práctica de la enfermería, de forma que permita demostrar la capacidad intencional de reconocer la singularidad del sufrimiento del otro, comprender sus necesidades, ofrecer soporte y encontrar soluciones a partir de la comprensión del sentido de lo humano (21).…”