Research on online social networks (OSNs) has focused overwhelmingly on their benefits and potential, with their negative effects overlooked. This study builds on the limited existing work on the so-called ‘dark side’ of using OSNs. The authors conducted a systematic review of selected databases and identified 46 negative effects of using OSNs from the users’ perspective, which is a rich spectrum of users’ negative experiences. This article then proposed nomenclature and taxonomy for the dark side of using OSNs by grouping these negative effects into six themes: cost of social exchange, cyberbullying, low performance, annoying content, privacy concerns and security threats. This study then conducted structured interviews with experts to confirm the sense-making and validity of the proposed taxonomy. This study discusses the confirmed taxonomy and outlines directions for future research.
Social Network Sites (SNSs) have become a pervasive part of people's everyday lives, the implications of their use need to be investigated and understood. We conducted a systematic literature review to lay the groundwork for understanding the relationship between SNS use and psychological distress. The review included articles published between 2003 and 2020, extracted from major academic databases. Findings revealed that the use of SNSs use can be associated to psychological distress. This study shows the factors such as depressive rumination, narcissistic behavior, excessive and unsupervised SNS use that mediate this relationship.
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