PurposeMuch of recent academic and professional interest in exploring digital transformation and enterprise systems has focused on the technology or the organizations' external forces, leaving internal factors, in particular employees, overlooked. The purpose of this paper is to explore digital literacy of employees as an organizational affordance to capture contextual factors within which digital technologies are situated and are used.Design/methodology/approachWe used the evidence-based practice for information systems approach, and undertook a systematic literature review of 30 papers coupled with brainstorming with 11 professional experts on the neglected topic of digital literacy and its assessment.FindingsThis paper draws upon affordance theory, and develops a novel framework for conceptualization of digital literacy of employees as an organizational affordance. We do this by distinguishing digital literacy at the individual level and organizational level, and by assessing digital literacy through Information/Cognitive and Social Practice/Articulation affordances.Research limitations/implicationsThe current paper contributes to the notion of organizational affordances by examining the effect of interactions between employee-technology through digital literacy of employees in using digital technologies. We offer a novel conceptualization of digital literacy to improve understanding of the role of employee in digital transformation and utilization of enterprise systems. Thus, our definition of digital literacy offers an extension to the recent discussions in the IS literature regarding the actualization of affordances by bringing a lens of employees into the process.Practical implicationsThis paper operationalizes digital literacy at organizational and individual levels, and offers managers a high-level tool to assess digital literacy of their employees. By doing so, managers can achieve the fit between employees' capabilities and digital technologies that will improve affordance actualization and support their digital transformation initiatives.Originality/valueThe study is one of early attempts to apply and extend affordance theory on digital literacy at organizational level by not limiting the concept to the individual level. The proposed framework improves the communication among researchers and between researchers and practitioners.

As Social Network Sites (SNSs) are increasingly becoming part of people's everyday lives, the implications of their use need to be investigated and understood. We conducted a systematic literature review to lay the groundwork for understanding the relationship between SNS use and users' psychological well-being and for devising strategies for taking advantage of this relationship. The review included articles published between 2003 and 2016, extracted from major academic databases. Findings revealed that the use of SNSs is both positively and negatively related to users' psychological well-being. We discuss the factors that moderate this relationship and their implications on users' psychological well-being. Many of the studies we reviewed lacked a sound theoretical justification for their findings and most involved young and healthy students, leaving other cohorts of SNS users neglected. The paper concludes with the presentation of a platform for future investigation.

Social media plays a significant role in rapid propagation of information when disasters occur. Among the four phases of disaster management life cycle: prevention, preparedness, response, and recovery, this paper focuses on the use of social media during the response phase. It empirically examines the use of microblogging platforms by Emergency Response Organisations (EROs) during extreme natural events, and distinguishes the use of Twitter by EROs from digital volunteers during a fire hazard occurred in Australia state of Victoria in early February 2014. We analysed 7,982 tweets on this event. While traditionally theories such as World System Theory and Institutional Theory focus on the role of powerful institutional information outlets, we found that platforms like Twitter challenge such notion by sharing the power between large institutional (e.g. EROs) and smaller non-institutional players (e.g. digital volunteers) in the dissemination of disaster information. Our results highlight that both large EROs and individual digital volunteers proactively used Twitter to disseminate and distribute fire related information. We also found that the contents of tweets were more informative than directive, and that while the total number of messages posted by top EROs were more than the non-institutional ones, whereas non-institutions exceeded on tweets and sharing of the tweets.

Digital transformation is widely affecting various industries particularly healthcare, telecommunications, automotive, banking and manufacturing sectors. It enables innovation practices, improved designs, and new business models, and shapes how organizations create value on the Internet [9]. Companies can leverage robust customer relationships and increase cross selling opportunities through successful digital transformation [26], [28]. Digital transformation is not solely about acquiring and deploying the fit for purpose technologies; rather it is a significant approach in tackling managerial issues such as human resources, business efficiency, and business process redesign [17]. According to Hess [11], digital transformation has become a high priority on the leadership agenda of many organizations. Almost 70% of reported organizational transformation practices fail to meet organizations ambitions, the timeline for the transformation, or both [13], emphasizing the importance of the need for more research in this field. However, while the term digital transformation is increasingly being used in the electronic commerce research and practice, it has rarely been defined in the extant literature and professional articles. Thus, the first objective of this study is to review current understanding of this notion in the extant literature, and to explore what digital transformation entails.

Social network sites (SNSs) are growing in popularity and social significance. Although researchers have attempted to explain the effect of SNS use on users' psychological well‐being, previous studies have produced inconsistent results. In addition, most previous studies relied on healthy students as participants; other cohorts of SNSs users, in particular people living with serious health conditions, have been neglected. In this study, we carried out semistructured interviews with users of the Ovarian Cancer Australia (OCA) Facebook to assess how and in what ways SNS use impacts their psychological well‐being. A theoretical model was proposed to develop a better understanding of the relationships between SNS use and the psychological well‐being of cancer patients. Analysis of data collected through a subsequent quantitative survey confirmed the theoretical model and empirically revealed the extent to which SNS use impacts the psychological well‐being of cancer patients. Findings showed the use of OCA Facebook enhances social support, enriches the experience of social connectedness, develops social presence and learning and ultimately improves the psychological well‐being of cancer patients.