In planning for a new library construction project for the University of Oklahoma-Tulsa, graduate students enrolled in the University of Oklahoma (OU) School of Library and Information Studies collaborated in an innovative effort to develop a commons-based reference service. By first considering a philosophical approach to the need for a commons, blending in the experiences of other libraries that have created similar spaces, and focusing on the workflow issues likely to be encountered by the graduate assistants staffing the commons itself, this planning team developed an uncommon peer-to-peer approach to reference and education services, one focused on the patron as student.
This article presents a case study in which one library designated Product Owners to steer a website redesign project. The Product Owner, commonly used in agile approaches to software development, plays an important leadership role in the development process. In the case described here, two faculty librarians were selected to co-lead the project. This article outlines the benefits of using Product Owners and the factors that led to the two librarians being put on the project. The authors explore the challenges related to faculty librarians becoming Product Owners-a recognized leadership role without formal management responsibilities.
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