The culinary business in Indonesia is increasingly in demand by seeing the increasing number of people who like to hunt for a variety of food menus, both traditional, national, and international food. This is evidenced by the increasing number of culinary businesses that have been established from time to time, including culinary businesses that have developed in Indonesia such as Browcil, JCO, Pizza Hut, Burger King, Kentucky Fried Chicken, and Big Bananas. Big Bananas is one of the most popular culinary food businesses today. He started his business in September 2017 with two types of snacks, namely banana nuggets and banana rolls with flavors ranging from chocolate, and green tea, to vanilla. By joining Big Bananas with online delivery services, namely Gojek and Grab, packaging design must be paid more attention to ensure that these products reach consumers safely. So there is no anxiety for BigBananas consumers and Food Delivery service users, namely problems that often arise for Food Delivery service users such as easy-to-open packaging, no composition information, and no Big Bananas product packaging seal on the packaging which causes consumers to ask- asked about the safety of Big Bananas products to consumers who use Food Delivery services, so the need for a new Big Bananas packaging design to guarantee food safety for consumers using Food Delivery services. So with that Big Bananas’ packaging needs to be redesigned to improve food safety in maintain product quality from the packaging by changing the packaging design, displaying complete attributes on the packaging, changing the color according to product characteristics, providing a seal on the packaging, and selecting the packaging material that is resistant to water and oil so that product quality is maintained and does not cause anxiety to Big Bananas customers in Makassar city
The growth of bottled drinking water is currently growing in line with the increasing needs of the community, however, in its operational activities, several problems are still found. The problems are related to the problem of activities that are not useful (waste) in the aspects of finance, learning, and growth. Based on these problems, in this study, an analysis was carried out by applying the integration of the concept of Lean and Six Sigma. The research method approach is carried out by identifying the types of activities that are not useful (waste) and analyzed by the stages Define, Measure), Improve, and Control with the abbreviation DMAIC analysis. The method of data collection was carried out by direct survey, interview, and questionnaire instrument distribution. The results of this study identify activities that are not useful (waste) in the form of findings of the amount of non-productive work time, low work motivation, low frequency of employee education and training activities, loss of sales turnover due to consumer movement to buy other brands of products, it is still found that the lowest sales volume occurs. Based on the stages of DMAIC analysis, 10 root causes and strategies of waste are found from a financial perspective, and 8 on the aspects of growth and learning.
PT. Bumi Trans Energi is one of the companies engaged in 3 Kg LPG cylinder retested repair, this company repairs 3 Kg LPG cylinders that have been damaged for 5 years, damage to the handguard, and footring, and welded joints on the tube. In the repair process, there are 5 stations and 21 work processes, PT. Bumi Trans Energi encountered a problem in the repair line at station 1, and a bottleneck occurred. This bottleneck occurs because the production flow is not smooth from one station to the next, this problem causes each work station in the repair path to have a different speed level, which causes material accumulation between work stations, and waiting times between work stations. For this reason, this study aims to determine the number of workstations needed to get maximum efficiency and balance the repair process line when bottlenecks occur. Observations were made in data collection 30 times, each work element was observed and calculated in the data uniformity test and data adequacy test to obtain standard time. The results of this study were the application of 3 work stations from 5 initial work stations, there was a reduction in idle time to 425,74 seconds ( 7 minutes) following the increase in track efficiency to 84,17 % the balance delay decreased to 15,83 %, and the Smoothness Index was 212,63. The actual idle time was 1004,97 seconds (17 minutes) while the proposed trajectory idle time used the Ranked Positional Weight method of 425,74 seconds (7 minutes). The difference between actual and proposed idle time is 10 minutes, and the placement of work elements at work station 1 (one) consists of 9 work operations, while work stations 2 (two) consist of 1 work process, and work stations 3 ( three ) consist of 8 work processes
PT. Bank Sulselbar is a regionally owned business entity engaged in banking services. Companies in the service sector must be able to provide the best service to meet the wishes of customers who require fast service. As the number of customers increases, there are queuing problems in serving customers, this problem results in many customers waiting for quite a long time. For this reason, this study aims to reduce the length of time waiting for customers to avoid queues that are too long . This research uses queuing theory analysis method with queuing model (M/M/S). The results of this study using queuing theory analysis, namely the model calculation (M/M/S) shows that the busy period occurs in the period 08.00-09.00, and 13.00-14.00 by adding 1 service facility from 6 to 7 customer service, there will be a decrease customer waiting time. The waiting time in the system in the time period of 08.00-09.00 from 25.15 minutes to 10.07 minutes, and the time period of 13.00-14.00 from 19.39 to 9.13 minutes
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