Purpose The purpose of this paper is to examine halal certification for halal culinary, destination brand and emotional experiences on customer satisfaction and behavioral intention. Design/methodology/approach This study uses a quantitative survey approach to 400 respondents consisting of Muslim foreign and domestic tourists who had visited Lombok in the past three years. The sampling technique is by purposive sampling. The analysis technique used in this study is structural equation modeling-partial least square (SEM-PLS). Findings The findings showed that halal certification has no effect on customer satisfaction but on influenced behavioral intention, destination brand of Lombok had no effect on customer satisfaction; customer satisfaction influenced behavioral intention and emotional experiences affected customer satisfaction and behavioral intention. Research limitations/implications This study collects data from respondents both domestic and foreign tourists simultaneously. However, the data acquisition of respondents and foreign tourists is not balanced. Thus, this study analyzes tourists in general, not distinguished between foreign and domestic tourists. Practical implications The government and tourism organizers in Lombok need to provide socialization for domestic and foreign tourists on the need to choose halal-certified food and drinks to ensure halal and hygiene. In addition, so that the destination image of Lombok can provide a beautiful experience that becomes a moment of the truth, then the local government should improve its service strategy holistically. Social implications Destination image needs to be improved. This requires holistic tourism quality services so that the social community knows that Indonesia has a halal tourism destination that exists as tourists come from the airport to the hotel and enjoy food in restaurants and tourist attractions that are Muslim friendly. Originality/value This paper contributes to filling the void in the literature related to tourism management that is linked to tourism in the aftermath of natural disasters, where empirical studies on halal tourism are on the rise. Therefore, respondents in the study were specific, that is, those who had traveled. To the best of the authors’ knowledge, this study is the first of a kind that includes behavioral intention in tourist destinations after natural disasters in the Indonesian context.
The objective of this study is to analyze (1) the factors that affecting firm value, and (2) the impact of growth opportunities to profitability and liquidity and firm value. Sample used is manufacture companies listed in Indonesia Stock Exchange 2012-2015 Data were analyzed using multiple regression analysis and moderate regression. Based on the findings, we conclude that profitability has a positive relationship to firm value. Liquidity has a positive relationship to firm value. Growth opportunities are able to moderate the relationship between profitability and liquidity toward firm value.
This study aims to determine whether there has been a digital transformation of financial behavior in the use of fintech by micro, small and medium enterprises (SMEs) in Indonesia with the Covid-19 Pandemic. The study used a population of SMEs in all provinces, while the sample collected was 84 SMEs from 19 provinces in Indonesia. Data analysis using variance-based SEM with SmartPLS 3.2.9 software tools. The results show that the Covid-19 pandemic has an effect on SMEs (old behavioral intention) in using fintech, and this is a strengthening of the influence on new behavior in using fintech (new behavioral intention). Meanwhile, the New Normal policy also has a positive and significant effect on the current behavior of using fintech (new behavioral intention). As for the new normal as a moderating variable, old behavioral intention to new behavioral intention has no significant role, this is because before the new normal, many SMEs used fintech. Suggestions for SMEs to continue to take advantage of fintech in carrying out their business activities to avoid the impact of Covid-19 and the smooth running of their business.
AbstrakPenelitian ini bertujuan untuk menguji dan menganalisis: pengaruh kompensasi, kepemimpinan transformasional, dan lingkungan kerja terhadap motivasi kerja; pengaruh kompensasi, kepemimpinan transformasional, dan lingkungan kerja terhadap organizational citizenship behavior (OCB); pengaruh motivasi kerja terhadap organizational citizenship behavior (OCB). Metode yang digunakan adalah pendekatan kuantitatif dengan kuesioner untuk pengambilan data, dan diuji menggunakan software SmartPLS 3.3. Hasil penelitian menunjukkan bahwa kompensasi tidak berpengaruh terhadap motivasi kerja, kepemimpinan transformasional tidak berpengaruh terhadap motivasi kerja, lingkungan kerja berpengaruh positif dan signifikan terhadap motivasi kerja, Kompensasi tidak berpengaruh terhadap organizational citizenship behavior (OCB), kepemimpinan transformasional tidak berpengaruh terhadap organizational citizenship behavior (OCB), lingkungan kerja berpengaruh positif dan signifikan terhadap organizational citizenship behavior (OCB), motivasi kerja berpengaruh positif dan signifikan terhadap organizational citizenship behavior (OCB), sehingga disimpulkan bahwa motivasi kerja tidak memediasi kompensasi terhadap organizational citizenship behavior (OCB), motivasi kerja tidak memediasi kepemimpinan transformasional terhadap organizational citizenship behavior (OCB). Kata kunci: Kompensasi; kepemimpinan transformasional; lingkungan kerja; organizational citizenship behavior (ocb); motivasi kerja The effect of compensation, transformational leadership, and work environment on organizational citizenship behavior (ocb) through work motivation as an intervening variable
Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan, budaya organisasi, dan motivasi kerja terhadap kinerja pegawai Balai Teknologi Komunikasi Pendidikan Dinas, Pendidikan, Pemuda, dan Olahraga Daerah Istimewa Yogyakarta dengan kepuasan kerja sebagai variabel intervening. Sampel penelitian ini berjumlah 40 responden yang diambil dengan menggunakan metode sensus atau sampling total. Pengumpulan data menggunakan kuesioner. Uji instrumen menggunakan SPPS ver 20 dan analisis data menggunakan Smart PLS. Berdasarkan hasil penelitian yang telah dilakukan dapat disimpulkan bahwa kepemimpinan berpengaruh positif dan signifikan terhadap kepuasan kerja, Budaya Organisasi berpengaruh positif tidak signifikan terhadap kepuasan kerja, motivasi kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, kepemimpinan berpengaruh positif dan signifikan terhadap kinerja pegawai, budaya organisasi berpengaruh positif tidak signifikan terhadap kinerja pegawai, motivasi kerja berpegaruh positif tidak signifikan terhadap kinerja pegawai, kepemimpinan berpengaruh positif tidak signifikan terhadap kinerja pegawai melalui kepuasan kerja, budaya orhganisasi berpengaruh positif tidak signifikan terhadap kinerja pegawai melalui kepuasan kerja, motivasi kerja berpengaruh positif dan signifikan terhadap kinerja pegawai melalui kepuasan kerja.
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