Effective decision-making within and across organizations is of strategic importance as the global business environment becomes more complex. Business processes and their related computer based information systems (CBIS) must support integrated decision-making. While decision support systems (DSS), executive information systems (EIS), and knowledge-based systems (KBS) have been independently used to support problem solving and decision making activities, they are still not widely implemented and accepted by a broad spectrum of organizations. Identifying the reasons for the lack of widespread use, as well as integration of these technologies would enable organizations to better design and implement these support systems. Using 41 narratives, we have compared decision-making support systems (DMSS) resistance factors with those of other CBIS to better understand these factors and their impact on DMSS implementation.
This chapter describes an empirical analysis of the mediating effects of supply chain coordination strategy and manufacturing IT infrastructure on the relationship between business complexity and inventory turnover. Business complexity describes the diversity and volatility associated with a firm’s product markets. To cope with this complexity, firms deploy inventory buffers. This deployment should decrease inventory turnover. An extensive manufacturing IT infrastructure can increase a firm’s “sense and respond” capability, reducing the need for buffers, and can thereby improve inventory turnover. As this technology enables enhanced coordination, and as firms’ efforts to reduce buffers within their own organizational boundaries earn diminishing marginal returns, firms attempt to optimize performance across organizational boundaries within the supply chain, i.e., adopt a cooperative supply chain coordination strategy. This supply chain coordination should improve inventory turnover.
Women are underrepresented in information technology (IT) fields. This study aims to understand faculty gender's impacts on female IT student retention in introductory courses in an online university's undergraduate IT program. Univariate and multivariate statistical models indicate that faculty gender does not moderate the retention of female students in this context. However, the retention rates of women are encouraging, suggesting that an online format may be conducive to the retention of female students.
The fundamental questions of whether and how information technology (IT) contributes to firm performance have been answered in different ways. IT value research findings have been equivocal, with some studies finding negative performance impacts (Berndt & Morrison, 1995; Johansen, Karmarkar, Nanda & Seidmann, 1996), some finding no overall effect (Barua, Kriebel & Mukhopadhyay, 1995; Dos Santos, Peffers & Mauer, 1993; Loveman, 1994; Strassman, 1985, 1990), and some finding positive impacts (Brynjolfsson & Hitt, 1996; Brynjolfsson & Yang, 1997; Hitt & Brynjolfsson, 1996; Mukhopadhyay, Kekre & Kalathur, 1995).
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