Purpose
This study explores some of the key push and pull factors to consider in talent development and retention of competent employees by businesses operating in Namibia.
Design/methodology/approach
The participants in this study comprised of randomly selected white-collar employees in Namibia. The study adopted a qualitative research approach, utilizing online focus groups to gain insights related to white-collar labor turnover and retention. Thematic content analysis was employed during the data reduction process.
Findings
The findings revealed specific push and pull factors for consideration in developing talent retention strategies in contemporary business organizations.
Originality/value
Most of the extant literature on white-collar retention and labor turnover is based on Western contexts. The findings of this study contribute to the available literature by providing a perspective from the developing world, specifically, Namibia.
The emergence of social media in financially high-risk institutions has had a negative impact on employees’ perceptions towards utilization of social media for team collaboration and communication. This study investigates social media impact in commercial banks and explores the contribution it has brought among teams, thus, ascertaining collaboration and effective communication within the banking industry. It adopted a quantitative research method whereby 194 questionnaires were distributed and 102 completed, thereby generating a response rate of 53%. The study findings revealed 60% of the research participants who agreed, 14% undecided, and 27% disagreed that social media present an opportunity for people to commit fraud and attracts hackers. This study will contribute to the body of knowledge in South Africa as there is a limited number of published studies on the impact of social media in financial institutions
The emergence of Citizen Relationship Management (CzRM) for government plays a central role in developing citizen relationships and e-participation. As such, the South African government has shown its commitment towards citizenry and the provision of effective service delivery. Social Media Analytics (SMA) has emerged as a potential new solution to support decision-making for service delivery in CzRM. It is believed that the demand for SMA adoption will increasingly rise. However, the reality of social media Big Data comes with the challenges of analysing it in a way that brings Big Value. The purpose of this paper is to identify the challenges of social media Big Data Analytics (BDA) and to incorporate these in a conceptual model that can be used by governments to support the e-participation of citizens. The model was developed through a systematic literature review (SLR). The findings revealed that data challenges relate to designing an optimal architecture for analysing data that caters for both historic data and real-time data at the same time.
Papers submitted to this conference have been double-blind peer reviewed before final acceptance to the conference. Initially, abstracts were reviewed for relevance and accessibility and successful authors were invited to submit full papers. Many thanks to the reviewers who helped ensure the quality of all the submissions.
Ethics and Publication Malpractice PolicyACPIL adheres to a strict ethics and publication malpractice policy for all publicationsdetails of which can be found here: http://www.academic-conferences.org/policies/ethics-policy-for-publishing-in-theconference-proceedings-of-academic-conferences-and-publishing-international-limited/
Conference ProceedingsThe Conference Proceedings is a book published with an ISBN and ISSN. The proceedings have been submitted to a number of accreditation, citation and indexing bodies including Thomson ISI Web of Science and Elsevier Scopus.Author affiliation details in these proceedings have been reproduced as supplied by the authors themselves.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.