Interpersonal process recall (IPR) interviewing uses video-assisted recall to access conscious yet unspoken experiences in professional caregiving interactions. Although IPR has been employed across the helping professions, little has been written about effectively conducting IPR interviews. Drawing on their IPR-based counseling research on hope, the authors provide a framework for the use of IPR interview strategies and for addressing challenges unique to IPR. Specific issues include (a) preparing the research team and setting, (b) issues specific to IPR interviewing, including framing IPR questions, (c) working with heightened emotion, and (d) negotiating professional/researcher roles. Finally, they discuss participant experiences and potential applications of IPR.

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As women on parole and probation transition from correctional facilities to the community, they face many threats to reintegration. Reintegration counsellors offer support to individuals on parole and probation who are re-entering the community. Working closely with a marginalized population places counsellors at risk for burnout and hopelessness. Research indicates that hope can serve as a sustaining and motivating factor when facing difficult working contexts. Further, a large body of research consistently confirms the importance of hope in the human change process, both for clients and clinicians. The current study investigated how reintegration counsellors fostered and maintained hope in their work, including their personal descriptions of hope. Employing Merriam's (2002) basic interpretive inquiry, five reintegration counsellors participated in semi-structured interviews about their work experiences. Thematic analysis indicated that hope played an important role in these counsellors' experiences of work and their belief in their clients. ARTICLE KEY WORDS: carers community work human services offenders stress women 61The overarching theme of the findings, Maintaining a Hope-Seeking Orientation, elucidates the complexity of maintaining a hope-seeking orientation in the challenging context of reintegration counselling. Specifically, participants in this study were understood to hold a hope-seeking orientation to their worklife that included, viewing life as a journey, maintaining a hopeful perspective, holding 'down-to-earth' expectations, and viewing hope-seeking as a learnable skill. Participants associated hope with both motivation and meaning, believing that hope was a necessary ingredient in their work and a resource to combat workrelated exhaustion. Implications for counselling include sustaining hope at work through a variety of means, including perspective change.

This paper reports on and synthesizes new research that examines how a collaborative community response can promote successful aging in place for older adults with hoarding behaviour. Through interviews with older adults with hoarding behaviour, who used a particular community support and a focus group interview with members of the community collaborative that directed supports for this population, our findings suggest that there were valuable outcomes for both groups. These older adults with hoarding behaviour were able to remain in their own homes, their safety was enhanced, their sense of isolation was minimized, empowerment was fostered, and they gained valuable insight into their behaviour. The members of the community collaborative were able to access the expertise of other professionals, maximize their own expertise, and they generated an enhanced understanding of the experience of older adults living with hoarding behaviour in Edmonton. This study is a significant addition to the much too sparse literature about the community planning needs of older adults with hoarding behaviour. It offers knowledge that is integral to theories and principles of better aging in place but attempts to translate this into practice.

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