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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.Many of the goals and structural arrangements of public o rganizations are, to a significant degree, determined by a set of values and beliefs underlying them -values and beliefs found in enabling statutes, budget authorizations, administrative rules and regulations, and related forms of legal provisions. Such formally and officially expressed values provide an underlying philosophical framework justifying the agency's existence and enabling it to select the specific forms of standard operating procedures and practices it adopts (Brown, 1984;Ott, 1989). To a highly significant degree, however, organizational values are also a ffected by the values held by the org a n i z a t i o n 's employees. Tw o comparable public organizations may share formal and official values (e.g. two police agencies, two local schools, two post-office substations), but behave and operate in significantly different ways owing to the distinctive values of the persons in those organizations.Individual managers and employees bring their own personal beliefs, policy preferences, and attitudes to bear on organizational roles in very important ways (Breci and Simons, 1987; Muir, 1977:267). T h e s e personal values are particularly important with respect to those behaviors

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